• Part 1: Recovering call logs(history) from your Tecno Spark 20 Pro (on macOS)
• Part 2: Recovering call logs(history) from your Tecno Spark 20 Pro (on Windows)

Step 1:  Download and launch the Android Data Recovery on Mac
Download and install the Android Data Recovery on your Mac computer, when you open it, a dialog box will pop up to remind you whether to register, purchase or free try.

Step 2: Connection
Run this powerful Android data recovering software on your Mac computer, and then connect your Tecno Spark 20 Pro device to computer via the USB cable. The program will detect your device automatically.

Step 3: Enable USB debugging.
Android Data Recovery will prompt you to enable USB debugging on your Tecno Spark 20 Pro, if you don’t open the debugging mode. The program will detect the version of your Tecno Spark 20 Pro automatically and give you the instruction of opening the USB debugging mode on your Tecno Spark 20 Pro. After finishing the operations on your device, click “OK” button.

Step 4: Select the call logs you want to recover.
After connection, all file types on your Tecno Spark 20 Pro will be showed in the interface. Choose the file types you want to recover, such as contacts, messages, messages attachments, call logs, photos, gallery, picture library, videos, audios and other documents. Check the file types you want to recover and click Next. The program will scan your device automatically.

Step 5: click “Recover” button to complete recovering Tecno Spark 20 Pro’s call logs
When the scanning is finished, all types of files will be listed in categories on the left control. You are allowed to check the detailed information of each data. Preview and select the data you want to recover, and then click “Recover” button to complete recovering process.

Step 1: Download and launch the Android Data Recovery
Download and install the Android Data Recovery on your Windows computer.

Step 2: Connection
Connect your Tecno Spark 20 Pro device to your Windows computer via the USB cable. Wait for seconds before the device is detected. Install the device driver on your computer if it hasn’t been installed.

Step 3: Enable USB debugging.
Allow USB debugging when your Android prompts you of USB debugging permission. After finishing the operations on your Tecno Spark 20 Pro device, click “OK” button.

Step 4: Preview and recover the Tecno Spark 20 Pro’s lost call logs.
Soon, all Android available files will be classified into category on the left. You can toggle the button of “Only display the deleted item(s)” to “On”, so that you can quickly find the wanted Android file. Click “Recover” button and choose a destination folder to recover files. Within seconds, you can navigate to the file folder and check your deleted files from Tecno Spark 20 Pro.