How to Fix Excel File Couldn’t Open in Protected View

Summary: This blog discusses about the Excel error ‘The file couldn’t open in Protected View’ and workarounds to fix the error. If you cannot access the Excel file data, using an Excel file repair tool can help you quickly restore the data to its original state.

Protected View is a feature in Microsoft Excel that opens a file in read-only mode while disabling the editing functions. An Excel file opens in Protected View if the file is from an unsafe location. For example, the file may be opened from an insecure Internet location or downloaded as an Outlook attachment from suspicious senders. In that case, your Excel application won’t let you open the file to protect it against malware or virus attacks.

However, the Protected View feature sometimes prevents an Excel file from opening even if it is from a safe location. Also, opening an Excel file may return an error message ‘file couldn’t open in protected view’.

You may be able to resolve the issue by closing all the open Excel files, closing the Excel application, and then re-opening the problematic file. But this process can take a significant amount of time as you need to close and re-open the Excel application and the file continuously.

How to Fix the Excel File Couldn’t Open in Protected View Error?

Here are some workarounds to fix the error:

Workaround 1 – Disable the Protected View Settings

Note: Before disabling the protected view settings, ensure you have a reliable antivirus software installed on your computer to safeguard files against malware or virus attacks.

• Open the Excel file throwing the error, go to File and click the Options tab.
• From the Options dialog box, go to Trust Center and click on Trust Center Settings.
• From the Trust Center Settings dialog box, select the Protected View tab.
• Uncheck the appropriate option under the Protected View section, and then click OK to apply the changes. For instance, uncheck the “Enable Protected View for Outlook attachments” option if the file is a downloaded Outlook attachment.

• Click OK again.

Now try opening the problematic Excel file. If it still doesn’t open, try the following workaround.

Workaround 2 – Repair the Office Installation

Sometimes, corruption in the Office installation may cause Excel to return the ‘file could not open in protected view’ error. So, try repairing your Office installation and check if it solves the problem.

• Open the Control Panel and click the Uninstall a program option under Programs.
• Click Uninstall a program under the Programs tab.
• Right-click the Microsoft Office program you have installed and click the Change button.
• Select the Repair option and click Continue.

Once the repair operation is complete, check if you can open the Excel file without any issue.

Workaround 3 – Install Latest MS Office Updates

Several Excel users have reported about experiencing issues (such as the Protected View issue) on opening an Office document like Excel, Word, or others – after upgrading Windows to a newer version. This problem may occur due to incompatibility between the Office app and the updated Windows version. You can try to fix the problem by upgrading the Office app, and here’s how:

• Click on the File tab in the Excel file that throws an error.
• Click the Account tab at the left-hand bottom of the screen.
• From Office Updates, expand Update Options, and then click Update Now.

After installing the updates, restart your PC and open the Excel file. If this doesn’t work, use the following workaround.

Workaround 4 – Convert the File and Rename It

Some Excel users resolved the ‘Protected view’ issue by renaming their Excel files. But before that, ensure that the file you are trying to open is saved with .xlsx format. If the file type is .xls, you need to convert it to .xlsx format and then rename it. Before converting the file, save a copy of the original file in the desired location.

If the file type is .xlsx, copy the problematic file. Next, open a blank Excel document and paste the copied file. The file will appear as an icon, double-click on it. If it opens without any error, save it with a different name. Hopefully, reaming the Excel file may help resolve the problem.

Conclusion

There is no fixed solution to resolve the Excel error ‘The file could not open in Protected View’. However, the workarounds discussed in the blog have helped users resolve the ‘Protected View’ issue. Make sure to use the workarounds in the same order as explained in the blog.

If you’re having an issue loading the Excel file data due to the ‘Protected View’ error, consider restoring the data using an Excel file repair tool .

Solutions to open Excel Read Only Documents

‘Excel cannot open read-only documents’ is an error message that usually appears when you try to open an Excel (XLS or XLSX) file downloaded from the Internet, email, or the network server. It may also appear when you try to open an encrypted or password-protected Excel document. In such a case, MS Excel prevents the user from making any changes to the document.

Reasons behind the “Excel cannot access ‘xxx.xls.’ The Document may be read-only or encrypted” Error

There could be several reasons that may cause the error. Some of them are as follows:

• Corrupt or damaged Excel workbook
• Incompatible or unsupported add-in
• Antivirus or malware software conflict
• Read-Only Excel file
• The file is encrypted
• File or drive read/write permissions issues
• Protected Excel workbook
• Damaged or missing MS Office (MS Excel) program files

Solutions to Open and Edit Read-Only Excel Documents

Below are a few solutions that can help you fix the ‘Excel cannot access ‘xxx.xls.’ The Document may be read-only or encrypted’ error and allow you to open and edit Excel documents.

• Remove Read-only Attribute from Excel File Properties

The ‘Excel cannot open read-only documents’ error message may appear when the Excel file property is set to read-only. To check if this is the case, follow these steps:

• Right-click on the particular Excel (xls/xlsx) document and select ‘Properties’.
  • Uncheck the ‘Read-only’ attribute and then click the ‘OK’ button.

Now try to open the Excel document and check if the problem is fixed.

• Adjust Antivirus Settings

A few antivirus programs block Excel files and other Office documents by opening those in ‘read-only’ mode. In such cases, try adjusting the antivirus settings to open the Excel files normally. This will allow you to edit, modify, and save the Excel workbook without encountering the “Excel cannot access ‘xxx.xls.’ The Document may be a read-only or encrypted” error message.

• Disable Protected-View

The error may appear when you try to open an Excel file received as email attachments or downloaded from unsafe source. The file may potentially contain viruses, worms, or other types of malware that could damage the system or the server.

To safeguard the system, MS Excel opens such files in Protected View. It may also open an Excel workbook in Protected Mode when it detects a problem with the file. This security feature allows you to read or view Excel files and reduces the risks to the computer system or PC.

However, you can click File > Info and then click ‘Edit Anyway‘ to access and edit file content. You may also disable the Protected View setting via File > Options > Trust Center > Trust Center Settings…> Protected View. However, we do not recommend this.

• Renew/Activate Microsoft Office

If MS Office is in a deactivated state or its subscription has expired, the Office documents, including the Excel, could be in ‘read-only reduced functionality mode.’

In such a scenario, activate Microsoft Office or renew the Office subscription. Then open the Excel workbook and check if the problem of ‘Excel cannot open read-only documents’ is resolved.

• Check if OneDrive Storage is Full

If Excel files are saved on OneDrive with low or no storage space, you may encounter such issues with your files.

To know the amount of free space on OneDrive, follow these steps:

• On your PC, open Settings and navigate to OneDrive.
  • Click ‘Sync Settings > File Storage‘ to see available space.

You may also visit onedrive.live.com, sign in to the account, and then check the available space. If there’s no space available or the drive is full, empty the storage space and see if the problem is resolved.

• Check and Update MS Office and Windows

Microsoft releases updates to fix known errors. Thus, it is critical to update both Windows and MS Office to the latest release and avoid issues, such as ‘Excel cannot access ‘xxx.xls.’ The Document may be read-only or encrypted.’

• Repair MS Office (MS Excel)

The error ‘Excel cannot open read-only documents’ may appear due to a problem with your MS Office (MS Excel) program. You can repair the MS Office program to resolve such errors. The steps are as follows:

• Open Control Panel and click Uninstall a Program link under Programs.
• Choose Microsoft Office from the list and click the Change button.

• Select Quick Repair and then click Repair to fix problems with MS Office and MS Excel. It will also restore any missing or damaged program files.

After the Repair, open the Excel workbook and check if the error is resolved.

• Check Permissions

The error message may also appear if you access an Excel workbook from a network or shared drive due to lack of write permission. Make sure you have read and write permissions assigned for the particular network drive. Alternatively, you can copy the file from the network drive and save it in your local folder to access and edit it without encountering this error message.

• Repair MS Excel File

If none of the solutions worked, the Excel workbook could be damaged or corrupt. To repair such damaged Excel workbook or spreadsheet, you can use the inbuilt ‘Open and Repair…’ option in MS Excel or install an Excel repair software , such as Stellar Repair for Excel. The software comes in handy when the Open and Repair option fails to fix the Excel workbook problems. It repairs the corrupt or damaged Excel workbook, extracts all components and content from the file with 100% integrity, and saves them in a new Excel workbook.

Conclusion

Sometimes, the ‘Excel cannot open read-only documents’ error can be resolved by a simple restart. But if it doesn’t work, you can follow the solutions discussed in this article to resolve the ‘Excel cannot open read-only documents’ issue.  However, if the issue is caused due to a damaged or corrupt Excel workbook, these methods may not work. In such a case, you can use Excel’s inbuilt repair utility, i.e., Open and Repair, or install Stellar Repair for Excel software recommended by MVPs and industry experts to fix all kinds of problems with MS Excel workbooks.

Get Rid of corrupt Excel File

Summary: What to do when an Excel file is corrupted? This is a common question that is often asked by Microsoft Excel users. If you too are seeking an answer to this question, read the blog to learn about a few manual workarounds and a specialized Excel file repair tool to resolve the Excel file corruption issue.

An Excel file gets corrupted due to various reasons such as a virus/malware attack, sudden system shutdown when the Excel file is still open, power failure while working with an Excel spreadsheet, etc.

When Microsoft Excel detects corruption in a workbook, it attempts to repair the workbook by starting ‘File Recovery mode’.

Tip! If the file recovery mode doesn’t start, you may use the manual repair process or an Excel repair tool, such as Stellar Repair for Excel to repair a corrupted Excel file. The software can help you quickly retrieve contents from a damaged, corrupt, or inaccessible Excel file and restore the file to its original state.

There even exist a few manual tips that can be used to recover data from damaged MS Office Excel files.

Workarounds to Use When an Excel File is Corrupted

Note: Before carrying out any of the repair and recovery workarounds, it is advised that you must save a backup copy of the damaged file. This is to prevent your files from turning completely inaccessible in case the methods fail to give desired results.

Workaround 1: Use the Open and Repair Method

If MS Excel cannot repair a corrupted workbook automatically, you can try to do it manually. To do so, perform the following:

• Open the corrupt file, like you normally open any file, by clicking File > Open.
• Browse and locate the folder containing the corrupted document.
• When the Open dialog box is displayed:
• Select the Excel document.
• Click on the arrow present to the right side of the Open button and select Open and Repair option.

Figure 1 – Open and Repair Feature

If this doesn’t help repair the broken Excel file or you encounter  Open and Repair does not work issue, proceed with the next workaround.

Tip! Try an alternative solution, i.e. Stellar Repair for Excel software to repair and recover corrupt Excel files (.xlsx or .xls) when the ‘Open and Repair’ method won’t work.  

Workaround 2: Restore an Excel File with a Shadow Copy

If you’re a Windows 7 or Vista user, you can try restoring the corrupted spreadsheet by using a shadow copy (or a previous version). [Shadow copy](https://en.wikipedia.org/wiki/Shadow_Copy#:~:text=Shadow%20Copy%20(also%20known%20as,the%20Volume%20Shadow%20Copy%20service .) is basically a snapshot (backup copy) of computer files or volumes. The snapshot may contain an older version of your Excel file that has become damaged now. To find out, do the following:

• Launch File Explorer, and right-click the folder in which the file is saved.
• Choose Properties.
• Look for and click the Previous Versions tab. This will display a list of entries under Folder versions or File versions, going back a few days or weeks.
• Double-click one with a date when the file was accessible and could be read. Then, try to open its older version. If it opens, save the older version with a new name and execute the procedure with new file/folder entries.

Figure 2 – Volume Shadow Copy

You would have to repeat the process until you reach the point where the file became damaged. With this, you will get a baseline version of the file, but data may still have been lost.

Workaround 3: Test your Assumptions

If you receive a message saying “Excel file corrupted and cannot be opened”, you would probably believe it. However, there could be other reasons besides corruption that may cause Excel to throw this error message.

Your Office suite, which Excel is a part of, maybe having some primary issues in it causing problems while opening one Excel document. So, try opening another Excel file to check if the problem exists with all the files or just one.

If other Excel documents work correctly, it means that only the particular document is corrupt. On the contrary, if the issue is with your Office suite, repairing the current Office installation may help fix the issue. For this, perform these steps:

• Go to Control Panel and click Uninstall the Program.
• Choose Office.
• Click Change, and hit the Repair button.

You can reinstall the entire Office package. Once reinstalled, try to open the file to check if the issue has been fixed and the Excel file repaired.

Figure 3 – MS Office Repair

Workaround 4: Use Excel File Repair Tool

If the above manual solutions fail, use Excel repair software to successfully repair your damaged Excel workbook and recover all its data. Essentially, the software rebuilds damaged Excel workbook data at a granular level to recover every single object & all the original properties of the workbook.

Suggested Read: How to repair corrupt Excel files using Stellar Repair for Excel?

Why Use Stellar Repair for Excel Software?

• Repairs severely corrupted XLSX and XLS files.
• Can handle corrupt Excel files of any size.
• Demo version allows previewing recoverable Excel file items for free.
• Supports Microsoft Excel 2019 and all lower versions.
• Compatible with Windows 10 and lower versions.
• Tested and recommended by Microsoft Excel MVPs.

Final Word

When an Excel file is corrupted, it won’t open at all or you won’t be able to access all the file data. Such a situation can lead to unnecessary halts, impacting work productivity.

There are manual workarounds that may help fix the corrupt Excel file and recover its data, such as the ones covered in this blog. However, these solutions might not work in severe corruption cases and may require technical assistance. Also, they may result in some data loss.

To overcome the limitations of manual workarounds, it is recommended to go for a professional Excel file repair tool such as Stellar Repair for Excel . It helps repair corrupt Excel (XLS or XLSX) files and restores all worksheet data, such as the table, chart, chart sheet, cell comment, sort and filter, image, formula, etc. in a few simple clicks. Moreover, the software provides a free preview of the recoverable data with its demo version. You can check the preview to evaluate how the software works.

[Error Solved] Excel file is not in recognizable format

Summary: Microsoft’s Excel is one of the most widely used spreadsheet tools, however, it isn’t entirely free of errors. There are in fact quite a large number of problems that can crop up in this user-friendly application which can put all work to halt. One such error occurs when Excel does not recognize the file format of .xls or .xlsx file and the error message says “Excel file is not in recognizable format” error. Let us explore this annoying error in detail.

Figure: Error message

From a small shop to the global industry giants, everyone relies on Microsoft Excel to complete their work. Quite a few businesses not only use Excel for their inventory tracking purposes but also to manage task lists and timesheets for their employees and project management charts. With high programming proficiency, one can create macros in excel which help in automating a lot of things. You can create quite a few variations, such as pie charts, bar charts, line graphs, area charts, and many more to showcase the data both in a tabular column as well as in a pictorial representation.

While Excel enjoys wild popularity, thanks to its powerful design and features, it doesn’t mean that Excel is all free of errors. There are actually repetition a few errors that one can encounter. One you might have come across is the error stating “Excel file is not in a recognizable format”.

What is this error all about?

The “Excel file in unrecognizable format error” occurs when the Excel file you are trying to load is corrupted. Microsoft has ensured that the workbook will be recoverable when the file is imported into excel but there are times when the automatic recovery does not happen. That’s where the challenge really lies. In such cases, getting to the root of the issue becomes necessary to be able to solve it.

Reasons behind the error

1. One of the main reasons for the error is that the file must have got corrupted while being transferred from one machine to another.
2. Another reason can be that the latest service pack might not be in use on your system.
3. There could be MS Excel version change.
4. Corruption of the file due to virus infection, extremely large databases, or multiple locks on the file at the same time can also trigger this error.

If you have ever faced this error, you do not need to panic. We have a couple of solutions listed for you when you face the Excel file in an unrecognizable format error.

How do you go about fixing this?

Solution 1: Use MOC.exe file to convert the workbook and then open it in Excel:

1. Right-click on .XLS (you can use any .XLS files in your system).
2. A new dialogue will appear. Here, click on “Choose another app” to select it.

Figure: choose another app

3. You will now be presented with a number of applications which the OS thinks the file format will be compatible with.
4. You do not have to choose any of the prepopulated apps from the list.

Figure: Look for another app

5. Navigate using the Look for another app on this PC  to the path “C:\Program Files\Microsoft Office\OfficeVersion”
6. You will see a file name MOC.exe
7. Choose that and complete your export.
8. Try opening the workbook in Excel and the error should now be resolved.

Solution 2: Opening the file from within the Excel:

1. Open a new Excel workbook.
2. Press “Alt + F” or alternatively, go to the menu.
3. Once you are in the menu, go to Options.
4. You will be able to see a number of tabs on the left side of the options.
5. Under the ‘Formulas’ tab, ensure that the calculation is in Manual mode – this setting is in the automatic mode, by default.

Figure: Manual option

6. Click OK and save the changes to the workbook.
7. Now, browse for the file which was corrupted.
8. Click on the file and then select the option “Open and Repair”. You will find it in the drop down Menu.

Figure: Open and Repair

9. Once the file has been imported, click on “Repair” to recover the data from the selected workbook.

Figure: Repair option

Solution 3: Use automated Excel repair software

If none of the above mentioned manual methods works to eliminate the ‘Excel file in unrecognizable format’ error, it means your Excel file has been severely corrupted and needs professional assistance. In such a scenario, quickly download reliable and competent software Stellar Repair for Excel. Backed by powerful scanning and repair algorithms, this product guarantees up to 100% Excel file repair regardless of the amount of damage in it.

1. Download, install and launch Stellar Repair for Excel.
2. Allow the software to scan the corrupted Excel file.
3. All recoverable data will be listed in a tree-view list. You can select and preview any item from here.
4. Select and recover individual or entire data from the file and save as a new Excel.

This method is currently the easiest and most convenient to resolve miscellaneous Excel errors.

Wrapping it up

Excel is one of the most powerful tools which can easily reduce your workload by more than 75% if used in a proper way. However, if you face complex errors like “Excel file is not in recognizable format”, you can use the methods mentioned above to get rid of it and resume your working in MS Excel. Remember, if the manual solutions don’t work, you can always rely on a proficient software like Stellar Repair for Excel to complete the job with finesse.

How Do I Restore Excel File ?

Excel (XLS/XLSX) file corruption is a common issue that may arise due to problems, such as abrupt system shutdown, system crash, malware or virus intrusion, unsupported add-in, etc. However, MS Excel comes with a recovery feature that allows users to recover or restore Excel files lost or corrupted when the MS Excel quits unexpectedly or computer crashes due to hardware or software-related issues.

But sometimes, the restored version of the Excel file may not contain all the data or changes you made recently. In such cases, you are left with the option to repair the damaged or corrupt Excel file with the help of an Excel repair software, such as Stellar Repair for Excel .

Solutions to Restore Excel File

Below we have discussed various solutions to repair, recover, and restore unsaved, lost, corrupt, or inaccessible Excel files with the help of MS Excel options and Excel repair software.

NOTE: Some of these methods work only if you had enabled or configured certain required settings or options before corruption or losing the Excel file.

1. Restore Lost or Unsaved Excel File via ‘Recover Unsaved Workbooks’ Option

The Recover Unsaved Workbooks option allows you to restore the Excel file that you forgot to save before closing MS Excel or it stopped working. The steps are as follows:

• Navigate to ‘_File > Open._’
• Scroll to the bottom and click on ‘Recover Unsaved Workbooks.’ This opens a File Explorer browser window.

• Now look for the Excel file that you lost and then double-click on it to open and restore the Excel file.
• Once the file is open, click on File > Save As and save it to your desired location.

However, this option works only if you had enabled and set up the ‘Save AutoRecover information every X minutes_’ option and enabled the ‘_Keep the last AutoRecovered version if I close without saving’ option.  

Also, this may not restore the most recent copy of your Excel file, but it will surely save your time that went into creating and editing the workbook.

2. Repair and Restore Corrupt or Inaccessible Excel File

If the Excel file you are trying to open or access is corrupt, MS Excel will display an error message. When MS Excel detects corruption, it starts ‘File Recovery Mode’ to repair the Excel workbook.

However, if it doesn’t start automatically, you can manually repair minor corruption error and restore the Excel file by following these steps:

• Navigate to File > Open and then navigate to the corrupt or damaged Excel file location.
• Select the file and then click on the arrow beside the ‘Open’ button to choose the ‘Open and Repair…’ option.

• Now click ‘Repair’ if you want to recover maximum data from a corrupt or inaccessible Excel workbook and restore it to a new Excel file.

If the ‘Repair’ option fails, use the Extract Data option that extracts values, data, and formulas from the Excel workbook.

3. Revert Excel File to Last Saved Version

When an Excel file gets corrupt or damaged while working, you may revert the Excel file to the last saved version. This allows you to restore the Excel file version that isn’t corrupt or damaged. The steps are as follows,

• Click File > Open.
• Double-click the name of the workbook that you have opened in Excel.
• Click Yes to reopen the workbook.

The workbook opens without any changes you’ve made that might have caused the workbook to become corrupted.

4. Use Excel Repair Software to Restore Excel File

If the corrupt or damaged Excel file isn’t repaired by using MS Excel options or you lost data after restoring the unsaved version or after reverting to the last version, you can rely on an Excel repair software, such as Stellar Repair for Excel.

The software repairs Excel files with 100% integrity and restores the Excel data, such as table, Pivot tables, charts, etc., while preserving the workbook properties and formatting. The software is safe as it doesn’t alter or make changes to the original Excel file and saves the repaired data to a new Excel workbook at your desired location.

It supports Excel files (XLS and XLSX), created in MS Excel 2019, 2016, or older versions. It resolves Excel corruption errors, such as Unable to open Excel file, in a few clicks.

To repair a corrupt or inaccessible Excel workbook by using Stellar Repair for Excel software, follow these 3 simple steps,

• Select the corrupt or damaged Excel workbook file (XLS/XLSX).

• Repair and then preview the Excel workbook.

• Save the workbook at default or your desired location.

Once saved, you can open and start editing or working on the Excel sheet. Make sure to enable AutoRecovery and AutoSave options to avoid data loss due to corruption.

Conclusion

In this article, we discussed methods and solutions to restore Excel file when it gets damaged or corrupt due to various issues. Although Excel can help you recover or restore Excel file after corruption, it can resolve only minor corruption errors. Thus, it may fail if the Excel file corruption is severe. In such cases, an Excel repair software, such as Stellar Repair for Excel, comes in handy. It resolves Excel corruption, repairs tables, charts, chart sheets, Pivot table, etc., and restores them to a new Excel sheet with 100% consistency.

Excel AutoRecover not working, what is next?

Consider a Scenario

A professional with Windows 10 computer had MS Office 2016 installed on it. For an official purpose, he worked on an Excel workbook and saved it as an XLSX file. After working for hours on it, which was saved with a file name, a power outage occurred in his building for quite some time. After the power was back, he reopened Excel to find a list of recovered files in ‘Document Recovery’ section on the screen’s left side. However, the file that he had worked on recently was the ‘Original version,’ i.e. the last version saved by him and not the auto-saved Excel file. This meant the Excel document did not have any new data that was entered since the last time he saved it. Consequently, he lost hours of work. According to him, this happened despite the fact that the ‘AutoRecover’ feature was enabled. (Still, this needs to be checked and ensured.)

The ‘AutoRecover’ feature might not work in any of these cases:

• AutoRecover Feature is disabled - With this feature disabled, the Excel files are not auto-saved if the document is closed without saving, or the document closes unexpectedly due to an untoward incidence. To check, see if ‘Save AutoRecover information every * minutes’ and ‘Keep the last auto-saved version if I close without saving’ checkboxes are checked or unchecked. If either one is unchecked or both are unchecked, it signifies that the AutoRecover feature is disabled. Else, the AutoRecover is enabled.
• Corruption in the Excel XLSX file – If ‘AutoRecover’ is enabled, most probably the cause is ‘damaged Excel XLSX file.’

Before discussing solutions to resolve the ‘Excel AutoRecover not working’ issue, let’s have an overview of the ‘AutoRecover’ and ‘AutoSave’ features.

A Brief Overview of Excel AutoRecover and AutoSave Feature

AutoRecover is an inbuilt feature in MS Excel 2019, 2016, 2013, 2010, 2003, and 2007 that allows saving all of the ‘open Excel files’ at a fixed-interval in a user-specified location or AutoRecover file location. Besides, AutoSave is an add-in that exists in Excel 2002 and earlier versions to save all open Excel files in case of a crash, power outage, or accidental closure of Excel files without saving. Users can recover these files if Excel closes suddenly, for instance, at the time of power outage or failure. The auto-recovered Excel files are saved at a default location.

Methods to Fix ‘Excel AutoRecover Not Working’ Issue

Manual Methods

Method 1 - Enable the ‘AutoRecover’ Feature if Disabled

Make sure that you have the ‘AutoRecover’ feature enabled in your Excel application. If not, follow these steps to enable it:

• Open Excel with MS Excel 2016/2019
• Click on File and then on Options tab
• In ‘Excel Options’, click on Save tab
• Check ‘Save AutoRecover information every * minutes’ and ‘Keep the last auto saved version if I close without saving’ box
• Set the time in ‘Save AutoRecover information every * minutes’
• Click on the OK button

Note: With this method, it is not possible to recover data from the current Excel file. From next time onwards, the AutoRecover feature starts working following which Excel shall start auto-saving Excel files as per the time set in ‘Save AutoRecover information every * minute’.

Method 2 - Repair Corrupt Excel File

If corruption in Excel XLSX file has resulted in ‘Excel AutoRecover not working’ issue, you will need to repair Excel file . Use ‘Open and Repair’ inbuilt utility to fix and repair the damaged (corrupt) Excel file and extract its data. To use the inbuilt utility, execute the following steps:

• Go to location “C:\Users\AppData\Local\Microsoft\Office\UnsavedFiles” to find Excel TMP files and save it as XLSX file

Note: In Windows 8, the location is the same as mentioned above that is for Windows 10. In Windows 7, the location is “C:\Users\name\AppData\Roaming\Microsoft\Excel\”

• Open a blank Excel sheet; click File >> Open
• Go to the location and folder containing the damaged Excel file
• In the Open dialog box, choose the damaged Excel file and click the arrow next to the Open button, and then click Open and Repair
• In the window that appears, click Repair to recover as much data as possible

Now, open the Excel (XLSX) file to check if the Excel file is repaired and its data is recovered.

Use a Professional Excel File Repair Tool

Using a third-party Excel file repair tool can help you repair damaged Excel XLSX file and recover all the data. Stellar Repair for Excel  is one tool you can rely on to repair severely corrupt Excel files (XLSX or XLS).

Here are a few other reasons why you should choose Stellar Repair for Excel software:

• Repairs Excel file while keeping the worksheet properties and cell formatting same as before.
• Recovers all of the Excel file components like tables, forms, reports, charts, chart sheets, cell comments, formulas, images, etc.
• Can batch repair multiple Excel files simultaneously
• Supports Excel 2019 and earlier versions

Conclusion

To help resolve the problem of ‘AutoRecover not working’, different methods have been discussed, depending on the cause of the problem. These solutions can be implemented to check the possibility of getting back maximum data added in last saved version of the Excel file. However, to fix corruption in the excel file, using a specialized tool such as Stellar Repair for Excel software recommended by MS Excel Experts and MVPs can help. The software can repair severely damaged Excel file easily and efficiently.

[Solved] Excel Spreadsheet Disappears after Opening

Several Excel users have reported about experiencing ‘Excel spreadsheet disappears after opening’ issue. The problem occurs when attempting to open an Excel file by double-clicking on the file icon or name. The Excel file opens blank grey screen.

Figure 1 - Excel Blank Screen

User Instances of ‘Excel Open But Can’t See Spreadsheet’ Issue

Instance 1: The user said that “Excel 2016 opens to a blank screen and everything is greyed out. Ribbons at the top of Excel are also not present”.

Instance 2: The user reported that “Attempting to open a spreadsheet, either by double-clicking the file or by opening Excel, it opens but only a blank Excel window is visible. When trying to save that particular file, Excel behaves as though there is no file open at all and all the file saving options, such as save, save as, print, etc. are greyed out.”

Causes Behind ‘Excel Open But Can’t See Spreadsheet’ Issue & the Solutions Thereof

Following are some of the possible reasons behind the ‘Excel open but can’t see spreadsheet’ issue, along with their solutions:

Cause 1: Excel File is Hidden

You may have saved the Excel sheet as a hidden document.

Solution: Unhide Excel File

Verify if your Excel worksheet is hidden by following these steps:

• In Excel, click the View tab, and then click Unhide.

Note: If the ‘Hide’ tab under the View menu is greyed out, the sheet you’re trying to open is not hidden. In that case, proceed to the next workaround.

Figure 2 - Unhide Excel File

• A dialog box will pop-up showing the worksheet name that can be unhidden. For instance, below is an image of Unhide box that lists ‘Daily_Reports’ spreadsheet under Unhide workbook.

Figure 3 – Select and Unhide Excel Workbook

• Click OK to unhide your Excel sheet.

If this fails to work, there’s a possibility that the spreadsheet window pane may have slided to one side of the visible desktop. To bring back the displayed area, click the ‘Arrange All’ option under the View tab. If the issue persists, try the next solution.

Cause 2: Ignore Dynamic Data Exchange (DDE) Option is Enabled

Another reason behind the ‘Excel opens to a blank screen’ issue could be that the “Ignore other applications that use Dynamic Data Exchange (DDE)” checkbox is checked in Excel options.

Usually, when you double-click an Excel file, a DDE message is sent to Excel instructing it to open that particular file. But, if you have the ‘Ignore DDE’ option selected, the DDE message sent to Excel to open a workbook is ignored. As a result, the Excel workbook opens a blank screen.

Solution: Uncheck the Ignore DDE Option

Make sure that the ‘Ignore DDE’ option is unchecked by performing these steps:

Note: Skip these steps for Excel 2019 and Excel Office 365.

• In your Excel window, click File > Options.

Figure 4 - Select Excel Options

• From the left-side of the ‘Options’ window, choose Advanced.

Figure 5 - Excel Options Window

• In ‘Advanced’ window, locate the General section, and then uncheck the “Ignore other applications that use Dynamic Data Exchange (DDE)” checkbox.

Figure 6 - Uncheck Ignore Other Applications that use DDE

• Click OK to apply the changes.

If these steps don’t work, proceed to the next workaround.

Cause 3: Issue within Office Program

Sometimes, problem within your Microsoft Office program might cause Excel to behave oddly and may result in an Excel spreadsheet disappeared issue.

Solution: Repair Office Program

Try repairing your Office program by executing the steps listed below, based on your Windows OS:

For Windows 10:

• Type Settings in the Windows search box.
• Click Settings.
• In ‘Windows Settings’ screen, select Apps.

Figure 7 - Windows Settings Screen

• In ‘Apps & features’ screen, scroll down to your Microsoft Office program and tap on it, and then click the Modify

Figure 8 - Modify MS Office Program

• In ‘How would you like to repair your Office programs’ dialog box, select the Online Repairradio button, and then click the Repair

Figure 9 - Repair MS Office Program

For Windows 8:

• Open Control Panel and click the Uninstall a program option under Programs.
• Select Microsoft Office 365 and then click Change.
• In the window that opens, select Online Repair and then hit the Repair

You may be asked to restart your system after completion of the repair process.

For Windows 7:

• In ‘Control Panel’ window, double-click Programs and Features.
• Under Uninstall or change a program section, select the Office program, and then select Change.
• In the dialog box that appears, choose Online Repair and then choose Repair.

If repairing your Office installation fails to resolve the issue, continue to solution 4.

Cause 4: Problematic Excel and COM Add-ins

Sometimes, Excel and COM add-ins may cause Excel file open a blank grey screen problem.

Solution: Disable the Add-ins

Disabling the Excel and COM add-ins one at a time may help resolve the problem. The steps are as follows:

• Click the File menu in your Excel file and select
• From ‘Excel Options’ left-side panel, click Add-Ins, and then choose COM Add-ins from the ‘Manage’ drop-down. Click the Go

Figure 10 - Select COM Add-ins

• Uncheck one of the add-ins checkbox from the COM Add-ins window, then select OK.

Figure 11 - Uncheck and Disable COM Add-ins

• Restart your Excel program.

If the issue persists, repeat the above steps (1 till 4), except that you need to choose a different add-in in step 3.

If you’re still experiencing the same problem after unchecking all the COM add-ins, repeat all the above steps, except choose ‘Excel Add-ins’ in step 2.

If Excel can load the file, then the add-in that you disabled last leads to the problem. If turning off add-ins does not work, try the next solution.

Cause 5: Problem with Excel File Associations

The Excel file opening a blank screen problem may occur if the file associations are not performing correctly.

Solution: Reset Excel File Associations

Try resetting the file associations in Excel to their default settings. For this, follow the below steps based on your OS.

For Windows 10 and Windows 8.1:

• Select the file that is opening incorrectly and copy it to the desktop.
• Right-click the file and click Properties.
• In the File’s ‘Properties’ window, check your file type next to Type of Filefrom the General tab. For instance, (.docx), (.csv), or (.pdf).
• Next, check to which app your file is associated with from the Opens withoption

If the file type is different than .xlsx, open the file in a different application by following these steps:

• Click the Change button next to the ‘Opens with’ option.
• Click More apps.
• From the list of applications, select the desired app and then check the Always use this app Click OK.

For Windows 8:

• Open Control Panel, click Default Programs, and then select Set your default programs.
• Choose Excel and then tap the Choose default for this program
• In ‘Set Program Associations’ window, choose Select All and then click Save.

For Windows 7:

• In Control Panel, choose Default Programs.
• Click the Associate a file type or protocol with a specific program
• Choose Microsoft Excel Worksheet and click on change program.
• Choose Microsoft Excel under Recommended Programs.
• If you’re unable to find Excel, browse the Excel installation folder.
• Select exe and then choose Excel.

What Next? Use Stellar Repair for Excel to Recover Your File

If the above solutions don’t help recover your Excel file, use an Excel file repair tool, such as Stellar Repair for Excel to recover it. The software can restore the Excel spreadsheet and its components, including tables, pivot tables, charts, formulas, etc. while preserving the spreadsheet properties and formatting.

Check out the video to recover Excel file by using Stellar Repair for Excel software.

Conclusion

This article described the possible causes behind the ‘Excel open but can’t see spreadsheet’ issue, along with their solutions. The manual solutions to resolve the issue require time and efforts. But, if you need to access your Excel file without any delay, use Stellar Repair for Excel software to recover your .xlsx/.xls file in just a few clicks.

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