Can't open MOV files on Motorola Moto G04

Will Motorola Moto G04 support QuickTime .mov files? If you are having issues playing MOV files on Motorola Moto G04, you are just here in the right place. This article explains how to get Motorola Moto G04 playing MOV movies through the way of converting MOV files to MP4 format.

“Hi guys, I just changed for the Motorola Moto G04 about half a month ago and I'm very pleased with it and don't regret leaving Apple, saving for iTunes compatibility. Anyways can anyone please tell me if there's a way I could play my .mov videos taken with my old iPhone on my Motorola Moto G04? Thanks.”

Since Motorola Moto G04 does not support playback of .MOV files using its stock player, you will need to install a third party media player that supports QuickTime MOV, or process file conversion before the playback. To download a .mov player for your Motorola Moto G04, you can give VLC player, MX Player, BS Player and Mobo player a shot. To convert MOV files for viewing on Motorola Moto G04, you can give Video Converter a shot. You load your MOV files to this Converter app, and choose H.264 MP4 as output format. This will ensure the converted files have a good playback performance on your Motorola Moto G04.

Part 1: You can convert .mov files for Motorola Moto G04 (on Windows)
Part 2: You can convert .mov files for Motorola Moto G04 (on macOS)

Part 1. You can convert .mov files for Motorola Moto G04 (on Windows)

To convert .mov video files for Motorola Moto G04 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import MOV video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Motorola Moto G04
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Moto G04.

If you can’t find a suitable profile for Motorola Moto G04, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Moto G04. No audio lost issues will occur any more.

Part 2. You can convert .mov files for Motorola Moto G04 (on macOS)

To convert .mov video files for Motorola Moto G04 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.