Can't play .mov files on Samsung

If you are trying to play QuickTime .mov files on Samsung Galaxy XCover 7, you may encounter issues one or another. That’s because .mov files don't play well on most Android devices. However, this problem can be solved via converting MOV files to Samsung Galaxy XCover 7 supported MP4 format.

“Hi guys, I just changed for the Samsung Galaxy XCover 7 about half a month ago and I'm very pleased with it and don't regret leaving Apple, saving for iTunes compatibility. Anyways can anyone please tell me if there's a way I could play my .mov videos taken with my old iPhone on my Samsung Galaxy XCover 7? Thanks.”

Since Samsung Galaxy XCover 7 does not support playback of .MOV files using its stock player, you will need to install a third party media player that supports QuickTime MOV, or process file conversion before the playback. To download a .mov player for your Samsung Galaxy XCover 7, you can give VLC player, MX Player, BS Player and Mobo player a shot. To convert MOV files for viewing on Samsung Galaxy XCover 7, you can give Video Converter a shot. You load your MOV files to this Converter app, and choose H.264 MP4 as output format. This will ensure the converted files have a good playback performance on your Samsung Galaxy XCover 7.

Part 1: You can convert .mov files for Samsung Galaxy XCover 7 (on Windows)
Part 2: You can convert .mov files for Samsung Galaxy XCover 7 (on macOS)

Part 1. You can convert .mov files for Samsung Galaxy XCover 7 (on Windows)

To convert .mov video files for Samsung Galaxy XCover 7 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import MOV video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy XCover 7
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy XCover 7.

If you can’t find a suitable profile for Samsung Galaxy XCover 7, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy XCover 7. No audio lost issues will occur any more.

Part 2. You can convert .mov files for Samsung Galaxy XCover 7 (on macOS)

To convert .mov video files for Samsung Galaxy XCover 7 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import MOV video files
Click “Add File” to load video files that you want to convert into this program.

If you can’t find a suitable profile for Samsung Galaxy XCover 7, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.