Can't play MP4 files on Galaxy S24 Ultra

Nova Lv13

Unable to play MP4 files on your Samsung Galaxy S24 Ultra? Your MP4 files probably contain video or audio codec that your device doesn’t support. If that’s the case, you will need to convert them first. This guide explains how to do this in detail.

The MP4 format is supported by a wide range of video programs and various hardware devices. Why Samsung Galaxy S24 Ultra won’t play MP4 movies that it should play? Like MKV, MOV and AVI, MP4 is a container or wrapper. It includes separate compression for audio and video tracks. If you are unable to watch MP4 files on your Samsung Galaxy S24 Ultra, it is probably because your MP4 files contain a video or audio codec that your Samsung Galaxy S24 Ultra doesn’t support. In this situation, you are recommended converting MP4 files for playing on Samsung Galaxy S24 Ultra smoothly.

Part 1: MP4 conversion suggestion for Samsung Galaxy S24 Ultra (on Windows)
Part 2: MP4 conversion suggestion for Samsung Galaxy S24 Ultra (on macOS)


Part 1. MP4 conversion suggestion for Samsung Galaxy S24 Ultra (on Windows)
To convert MP4 video files for Samsung Galaxy S24 Ultra playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy S24 Ultra
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy S24 Ultra.

Select output profile format for Samsung Galaxy S24 Ultra

If you can’t find a suitable profile for Samsung Galaxy S24 Ultra, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Samsung Galaxy S24 Ultra

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Samsung Galaxy S24 Ultra

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Samsung Galaxy S24 Ultra

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy S24 Ultra. No audio lost issues will occur any more.


Part 2. MP4 conversion suggestion for Samsung Galaxy S24 Ultra (on macOS)
To convert MP4 video files for Samsung Galaxy S24 Ultra playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy S24 Ultra
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy S24 Ultra.

Select output profile format for Samsung Galaxy S24 Ultra

If you can’t find a suitable profile for Samsung Galaxy S24 Ultra, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Samsung Galaxy S24 Ultra

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Samsung Galaxy S24 Ultra

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Samsung Galaxy S24 Ultra

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy S24 Ultra. No audio lost issues will occur again.

  • Title: Can't play MP4 files on Galaxy S24 Ultra
  • Author: Nova
  • Created at : 2024-07-17 14:29:08
  • Updated at : 2024-07-26 18:02:01
  • Link: https://phone-solutions.techidaily.com/can-t-play-mp4-files-on-galaxy-s24-ultra-by-aiseesoft-video-converter-play-mp4-on-android/
  • License: This work is licensed under CC BY-NC-SA 4.0.
On this page
Can't play MP4 files on Galaxy S24 Ultra