Can't play MP4 files on HTC U23
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Although MP4 is among HTC U23 supported video formats, some users still encounter incompatibility issues when playing MP4 files on HTC U23. In this article, we explain how to solve the problem with a little workaround.
Your MP4 files may include a video or audio codec that is not supported by your device. This issue can be solved by converting them to HTC U23 supported H.264 MP4 format. Check out a how-to guide on this.
Part 1: MP4 conversion suggestion for HTC U23 (on Windows)
Part 2: MP4 conversion suggestion for HTC U23 (on macOS)
Download and install Video Converter on your Windows computer.
Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.
Step 2: Select output format for HTC U23
Click “Profile” to select “HTC” > “The corresponding Profile of your HTC phone “ as output format. This format profile will ensure a good performance while playing with HTC U23.
![Select output profile format for HTC U23](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/htc/fv.mp4/win/profile-4.png)
If you can’t find a suitable profile for HTC U23, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for HTC U23](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for HTC U23](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/htc/fv.mp4/win/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for HTC U23](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your HTC U23. No audio lost issues will occur any more.
Download and install Video Converter on your Mac computer.
Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.
Step 2: Select output format for HTC U23
Click “Profile” to select “HTC” > “The corresponding Profile of your HTC phone “ as output format. This format profile will ensure a good performance while playing with HTC U23.
![Select output profile format for HTC U23](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/htc/fv.mp4/mac/profile.png)
If you can’t find a suitable profile for HTC U23, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for HTC U23](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/mac/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for HTC U23](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/htc/fv.mp4/mac/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for HTC U23](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your HTC U23. No audio lost issues will occur again.
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- Title: Can't play MP4 files on HTC U23
- Author: Nova
- Created at : 2024-05-19 17:46:50
- Updated at : 2024-05-21 01:49:08
- Link: https://phone-solutions.techidaily.com/can-t-play-mp4-files-on-htc-u23-by-aiseesoft-video-converter-play-mp4-on-android/
- License: This work is licensed under CC BY-NC-SA 4.0.