Can't play MP4 files on Redmi Note 12R

Unable to play MP4 files on your Xiaomi Redmi Note 12R? Your MP4 files probably contain video or audio codec that your device doesn’t support. If that’s the case, you will need to convert them first. This guide explains how to do this in detail.

MP4 is a widely accepted video format. Almost all popular devices and media players are able to play video files in this format. But why people are still stuck when playing MP4 files on Xiaomi Redmi Note 12R? This is not complicated or difficult to explain - MP4 is a container format which can include various data like video, audio, subtitle, image, etc. Once the MP4 file that you want to play on Xiaomi Redmi Note 12R is encoded with a codec incompatible with your device, Xiaomi Redmi Note 12R will refuse to play it correctly. To solve the issue, you need to convert your MP4 files to H.264 encoded MP4.

Part 1: MP4 conversion suggestion for Xiaomi Redmi Note 12R (on Windows)
Part 2: MP4 conversion suggestion for Xiaomi Redmi Note 12R (on macOS)

Part 1. MP4 conversion suggestion for Xiaomi Redmi Note 12R (on Windows)

To convert MP4 video files for Xiaomi Redmi Note 12R playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.

Step 2: Select output format for Xiaomi Redmi Note 12R
Click “Profile” to select “Xiaomi” > “The corresponding Profile of your Xiaomi phone “ as output format. This format profile will ensure a good performance while playing with Xiaomi Redmi Note 12R.

If you can’t find a suitable profile for Xiaomi Redmi Note 12R, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Xiaomi Redmi Note 12R. No audio lost issues will occur any more.

Part 2. MP4 conversion suggestion for Xiaomi Redmi Note 12R (on macOS)

To convert MP4 video files for Xiaomi Redmi Note 12R playback on Mac, do as below:

Download and install Video Converter on your Mac computer.