Can’t view HEVC H.265 content on Edge 40 Neo

Watching movies and videos using portable devices has become an extremely popular pastime. You can play them on your Motorola Edge 40 Neo with a single click regardless of the location and time. However, Motorola Edge 40 Neo has its limits on video specifications. If you need to encode HEVC video files to other formats for a smooth playback on your Motorola Edge 40 Neo, you will need a workable HEVC to Motorola Edge 40 Neo Video Converter. This post displays how to complete HEVC/H.265 video to Motorola Edge 40 Neo conversion via using such a converter app.

Motorola Edge 40 Neo refused playing an HEVC MKV movie

"Hi all, I’m a happy user of Motorola Edge 40 Neo. It plays almost everything I throw at it. Unfortunately, last night when I tried to play an MKV (HEVC compressed), it refused to work. I couldn’t figure out how. Is there any way to get this to work? Please advice a solution. Thanks."

If for any reason you are having troubles playing HEVC H.265 video on Motorola Edge 40 Neo, you are suggested to convert them to a different codec first, such as the widely supported H.264. Check a quick guide on how to convert HEVC H.265 to H.264 MP4 for Motorola Edge 40 Neo.

Part 1: How To Convert HEVC Videos For Motorola Edge 40 Neo on Windows?
Part 2: How To Convert HEVC Videos For Motorola Edge 40 Neo on Mac?

Part 1. How To Convert HEVC Videos For Motorola Edge 40 Neo on Windows?

To convert hevc videos for Motorola Edge 40 Neo playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Motorola Edge 40 Neo
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Edge 40 Neo.

If you can’t find a suitable profile for Motorola Edge 40 Neo, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Edge 40 Neo. No audio lost issues will occur any more.

Part 2. How To Convert HEVC Videos For Motorola Edge 40 Neo on Mac?

To convert hevc videos for Motorola Edge 40 Neo playback on Mac, do as below:

Download and install Video Converter on your Mac computer.