Can’t view HEVC H.265 content on Moto G14

Nova Lv13

If you are experiencing choppy, stuttering, or broken up playback when viewing HEVC video on your Motorola Moto G14, it is probably because your device doesn’t support the new HEVC H.265 codec, or your video has high specifications that your Motorola Moto G14 cannot handle. If that’s the case, converting the HEVC video to a format that is compatible with your Motorola Moto G14 would be a workable solution.

If your movie contains a audio codec that is not supported by Motorola Moto G14, you may probably encounter audio lost issues when playing it. If that’s the case, we would recommend converting the movie to a format that is compatible with your Motorola Moto G14 first, such as H.264 AAC encoded MP4, which Motorola Moto G14 will recognize and handle well.

Learn how to process file conversion below.

Part 1: How To Convert HEVC Videos For Motorola Moto G14 on Windows?
Part 2: How To Convert HEVC Videos For Motorola Moto G14 on Mac?


Part 1. How To Convert HEVC Videos For Motorola Moto G14 on Windows?
To convert hevc videos for Motorola Moto G14 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Motorola Moto G14
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Moto G14.

Select output profile format for Motorola Moto G14

If you can’t find a suitable profile for Motorola Moto G14, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Motorola Moto G14

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Motorola Moto G14

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Motorola Moto G14

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Moto G14. No audio lost issues will occur any more.


Part 2. How To Convert HEVC Videos For Motorola Moto G14 on Mac?
To convert hevc videos for Motorola Moto G14 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Motorola Moto G14
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Moto G14.

Select output profile format for Motorola Moto G14

If you can’t find a suitable profile for Motorola Moto G14, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Motorola Moto G14

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Motorola Moto G14

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Motorola Moto G14

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Moto G14. No audio lost issues will occur again.

  • Title: Can’t view HEVC H.265 content on Moto G14
  • Author: Nova
  • Created at : 2024-07-17 14:30:18
  • Updated at : 2024-07-26 17:50:20
  • Link: https://phone-solutions.techidaily.com/can-t-view-hevc-h-265-content-on-moto-g14-by-aiseesoft-video-converter-play-hevc-video-on-android/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Can’t view HEVC H.265 content on Moto G14