Can’t view HEVC H.265 content on Redmi A2

With Apple adopting HEVC/H.265 in iOS 11, and camera manufacturers using HEVC to record 4K footage, as well as more and more video streaming websites heavily supporting HEVC, a change is on the horizon. Is there any possibility to play HEVC (H.265) video files on Xiaomi Redmi A2? If you are trying to play HEVC files on Xiaomi Redmi A2 but experiencing incompatibility issues, you may wish to read this guide. It explains a workaround to make HEVC/H.265 files playable on Xiaomi Redmi A2.

Xiaomi Redmi A2 refused playing an HEVC MKV movie

"Hi all, I’m a happy user of Xiaomi Redmi A2. It plays almost everything I throw at it. Unfortunately, last night when I tried to play an MKV (HEVC compressed), it refused to work. I couldn’t figure out how. Is there any way to get this to work? Please advice a solution. Thanks."

If for any reason you are having troubles playing HEVC H.265 video on Xiaomi Redmi A2, you are suggested to convert them to a different codec first, such as the widely supported H.264. Check a quick guide on how to convert HEVC H.265 to H.264 MP4 for Xiaomi Redmi A2.

Part 1: How To Convert HEVC Videos For Xiaomi Redmi A2 on Windows?
Part 2: How To Convert HEVC Videos For Xiaomi Redmi A2 on Mac?

Part 1. How To Convert HEVC Videos For Xiaomi Redmi A2 on Windows?

To convert hevc videos for Xiaomi Redmi A2 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Xiaomi Redmi A2
Click “Profile” to select “Xiaomi” > “The corresponding Profile of your Xiaomi phone “ as output format. This format profile will ensure a good performance while playing with Xiaomi Redmi A2.

If you can’t find a suitable profile for Xiaomi Redmi A2, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Xiaomi Redmi A2. No audio lost issues will occur any more.

Part 2. How To Convert HEVC Videos For Xiaomi Redmi A2 on Mac?

To convert hevc videos for Xiaomi Redmi A2 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.