Can’t view HEVC H.265 content on Samsung Galaxy XCover 6 Pro Tactical Edition

With Apple adopting HEVC/H.265 in iOS 11, and camera manufacturers using HEVC to record 4K footage, as well as more and more video streaming websites heavily supporting HEVC, a change is on the horizon. Is there any possibility to play HEVC (H.265) video files on Samsung Galaxy XCover 6 Pro Tactical Edition? If you are trying to play HEVC files on Samsung Galaxy XCover 6 Pro Tactical Edition but experiencing incompatibility issues, you may wish to read this guide. It explains a workaround to make HEVC/H.265 files playable on Samsung Galaxy XCover 6 Pro Tactical Edition.

Samsung Galaxy XCover 6 Pro Tactical Edition refused playing an HEVC MKV movie

"Hi all, I’m a happy user of Samsung Galaxy XCover 6 Pro Tactical Edition. It plays almost everything I throw at it. Unfortunately, last night when I tried to play an MKV (HEVC compressed), it refused to work. I couldn’t figure out how. Is there any way to get this to work? Please advice a solution. Thanks."

If for any reason you are having troubles playing HEVC H.265 video on Samsung Galaxy XCover 6 Pro Tactical Edition, you are suggested to convert them to a different codec first, such as the widely supported H.264. Check a quick guide on how to convert HEVC H.265 to H.264 MP4 for Samsung Galaxy XCover 6 Pro Tactical Edition.

Part 1: How To Convert HEVC Videos For Samsung Galaxy XCover 6 Pro Tactical Edition on Windows?
Part 2: How To Convert HEVC Videos For Samsung Galaxy XCover 6 Pro Tactical Edition on Mac?

Part 1. How To Convert HEVC Videos For Samsung Galaxy XCover 6 Pro Tactical Edition on Windows?

To convert hevc videos for Samsung Galaxy XCover 6 Pro Tactical Edition playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy XCover 6 Pro Tactical Edition
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy XCover 6 Pro Tactical Edition.

If you can’t find a suitable profile for Samsung Galaxy XCover 6 Pro Tactical Edition, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy XCover 6 Pro Tactical Edition. No audio lost issues will occur any more.

Part 2. How To Convert HEVC Videos For Samsung Galaxy XCover 6 Pro Tactical Edition on Mac?

To convert hevc videos for Samsung Galaxy XCover 6 Pro Tactical Edition playback on Mac, do as below:

Download and install Video Converter on your Mac computer.