Cannot play MKV files on Motorola G54 5G

Having problems watching MKV videos on your Motorola G54 5G? To play video files on a mobile device, your media must follow some very specific guidelines, otherwise you will encounter issues one or another. In this tutorial, we explain a workaround to convert MKV to H.264 MP4 for viewing on Motorola G54 5G fluently.

If you’re like me, you’ll probably have several MKV videos in your Motorola G54 5G. MKV is a container format. The stock player of Motorola G54 5G doesn’t support playing MKV files yet. Fortunately, such a problem is solved by using a third party media player app. My favorite choice for playing MKV files on Motorola G54 5G is VLC media player - mostly because it has built-in support and doesn’t require that you install anything else. But sadly this way doesn’t work all the time, especially when you try to play a .MKV file with high bitrates or high resolutions. In that case, I would recommend converting MKV to H.264 encoded MP4 first. This requires a helpful MKV to Motorola G54 5G converter. The following guide will walk you through how to do this via using such a converter app.

Part 1: You can convert mkv video files For Motorola G54 5G (on Windows)
Part 2: You can convert mkv video files For Motorola G54 5G (on macOS)

Part 1. You can convert mkv video files For Motorola G54 5G (on Windows)

To convert mkv video files for Motorola G54 5G playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import MKV video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Motorola G54 5G
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola G54 5G.

If you can’t find a suitable profile for Motorola G54 5G, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start .

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola G54 5G. No audio lost issues will occur any more.

Part 2. You can convert mkv video files For Motorola G54 5G (on macOS)

To convert mkv video files for Motorola G54 5G playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import MKV video files
Click “Add File” to load video files that you want to convert into this program.

If you can’t find a suitable profile for Motorola G54 5G, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola G54 5G. No audio lost issues will occur again.

Phone Solutions

Cannot play MKV files on Motorola G54 5G