Cannot play MKV files on Motorola Moto G24

Does Motorola Moto G24 have native support for MKV files? As a matter of fact, most Android devices need to install a third party media player (e.g. VLC player, MX player, Mobo Player, etc.) to watch MKV content. If for some reason this method doesn’t work for you, you need to convert MKV files to a format that is compatible with Motorola Moto G24 prior, such as H.264 MP4.

Whether you are downloading videos from the Internet or getting them from your friends, there is a high chance that you will come across MKV files. MKV is not an audio or video compression format, but a multimedia container format. An MKV container can incorporate audio, video, and subtitles into a single file - even if those elements use different types of encoding. For example, you could have an MKV file that contains H.264 or HEVC video and something like AAC, MP3 or AC3 for audio. If the MKV contains a video or audio codec that is not compatible with your Motorola Moto G24, you will need to convert them first for a smooth playback performance. This requires a good MKV to Motorola Moto G24 converter. The following guide explains how to convert MKV to H.264 MP4 for playing on Motorola Moto G24 smoothly.

Part 1: You can convert mkv video files For Motorola Moto G24 (on Windows)
Part 2: You can convert mkv video files For Motorola Moto G24 (on macOS)

Part 1. You can convert mkv video files For Motorola Moto G24 (on Windows)

To convert mkv video files for Motorola Moto G24 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import MKV video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Motorola Moto G24
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Moto G24.

If you can’t find a suitable profile for Motorola Moto G24, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start .

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Moto G24. No audio lost issues will occur any more.

Part 2. You can convert mkv video files For Motorola Moto G24 (on macOS)

To convert mkv video files for Motorola Moto G24 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import MKV video files
Click “Add File” to load video files that you want to convert into this program.

If you can’t find a suitable profile for Motorola Moto G24, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Moto G24. No audio lost issues will occur again.

Phone Solutions

Cannot play MKV files on Motorola Moto G24