Can't play MP4 files on Motorola Moto G Stylus (2023)

Came upon incompatibility problems playing MP4 videos on Motorola Moto G Stylus (2023)? Due to codec issues, some MP4 files will not play on Motorola Moto G Stylus (2023). To be able to play these MP4 files, you will need to convert them first.

MP4 is among Motorola Moto G Stylus (2023) supported video formats, however, some users still encounter incompatibility issues when playing MP4 files on Motorola Moto G Stylus (2023). Why does this happen? The reason is that MP4 is a container format which may contain multiple video and audio streams encoded with various codecs. Although Motorola Moto G Stylus (2023) is compatible with MP4 video files, it also requires the MP4 file to be encoded in the way that is recognized by your particular device model. Some MP4 videos will not play on Motorola Moto G Stylus (2023) due to the failure of codec recognition. In that case, you will need to convert the files to Motorola Moto G Stylus (2023) supported H.264 MP4 format. Check a guide on how to do this below.

Part 1: MP4 conversion suggestion for Motorola Moto G Stylus (2023) (on Windows)
Part 2: MP4 conversion suggestion for Motorola Moto G Stylus (2023) (on macOS)

Part 1. MP4 conversion suggestion for Motorola Moto G Stylus (2023) (on Windows)

To convert MP4 video files for Motorola Moto G Stylus (2023) playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.

Step 2: Select output format for Motorola Moto G Stylus (2023)
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Moto G Stylus (2023).

If you can’t find a suitable profile for Motorola Moto G Stylus (2023), you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Moto G Stylus (2023). No audio lost issues will occur any more.

Part 2. MP4 conversion suggestion for Motorola Moto G Stylus (2023) (on macOS)

To convert MP4 video files for Motorola Moto G Stylus (2023) playback on Mac, do as below:

Download and install Video Converter on your Mac computer.