![Can't play MP4 files on Redmi 12](https://img0mobiles.techidaily.com/images/best-assets/devices/xiaomi/xiaomi-redmi-12/4.jpg)
Can't play MP4 files on Redmi 12
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Although MP4 is among Xiaomi Redmi 12 supported video formats, some users still encounter incompatibility issues when playing MP4 files on Xiaomi Redmi 12. In this article, we explain how to solve the problem with a little workaround.
MP4 is a widely accepted video format. Almost all popular devices and media players are able to play video files in this format. But why people are still stuck when playing MP4 files on Xiaomi Redmi 12? This is not complicated or difficult to explain - MP4 is a container format which can include various data like video, audio, subtitle, image, etc. Once the MP4 file that you want to play on Xiaomi Redmi 12 is encoded with a codec incompatible with your device, Xiaomi Redmi 12 will refuse to play it correctly. To solve the issue, you need to convert your MP4 files to H.264 encoded MP4.
Part 1: MP4 conversion suggestion for Xiaomi Redmi 12 (on Windows)
Part 2: MP4 conversion suggestion for Xiaomi Redmi 12 (on macOS)
Download and install Video Converter on your Windows computer.
Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.
Step 2: Select output format for Xiaomi Redmi 12
Click “Profile” to select “Xiaomi” > “The corresponding Profile of your Xiaomi phone “ as output format. This format profile will ensure a good performance while playing with Xiaomi Redmi 12.
![Select output profile format for Xiaomi Redmi 12](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/xiaomi/fv.mp4/win/profile.png)
If you can’t find a suitable profile for Xiaomi Redmi 12, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Xiaomi Redmi 12](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Xiaomi Redmi 12](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/xiaomi/fv.mp4/win/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Xiaomi Redmi 12](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Xiaomi Redmi 12. No audio lost issues will occur any more.
Download and install Video Converter on your Mac computer.
Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.
Step 2: Select output format for Xiaomi Redmi 12
Click “Profile” to select “Xiaomi” > “The corresponding Profile of your Xiaomi phone “ as output format. This format profile will ensure a good performance while playing with Xiaomi Redmi 12.
![Select output profile format for Xiaomi Redmi 12](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/xiaomi/fv.mp4/mac/profile.png)
If you can’t find a suitable profile for Xiaomi Redmi 12, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Xiaomi Redmi 12](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/mac/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Xiaomi Redmi 12](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/xiaomi/fv.mp4/mac/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Xiaomi Redmi 12](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Xiaomi Redmi 12. No audio lost issues will occur again.
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- Title: Can't play MP4 files on Redmi 12
- Author: Nova
- Created at : 2024-05-19 17:46:51
- Updated at : 2024-05-20 17:46:51
- Link: https://phone-solutions.techidaily.com/cant-play-mp4-files-on-redmi-12-by-aiseesoft-video-converter-play-mp4-on-android/
- License: This work is licensed under CC BY-NC-SA 4.0.