Can't play MP4 files on Redmi Note 13 Pro 5G

Came upon incompatibility problems playing MP4 videos on Xiaomi Redmi Note 13 Pro 5G? Due to codec issues, some MP4 files will not play on Xiaomi Redmi Note 13 Pro 5G. To be able to play these MP4 files, you will need to convert them first.

Part 1: MP4 conversion suggestion for Xiaomi Redmi Note 13 Pro 5G (on Windows)
Part 2: MP4 conversion suggestion for Xiaomi Redmi Note 13 Pro 5G (on macOS)

Part 1. MP4 conversion suggestion for Xiaomi Redmi Note 13 Pro 5G (on Windows)

To convert MP4 video files for Xiaomi Redmi Note 13 Pro 5G playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.

Step 2: Select output format for Xiaomi Redmi Note 13 Pro 5G
Click “Profile” to select “Xiaomi” > “The corresponding Profile of your Xiaomi phone “ as output format. This format profile will ensure a good performance while playing with Xiaomi Redmi Note 13 Pro 5G.

If you can’t find a suitable profile for Xiaomi Redmi Note 13 Pro 5G, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Xiaomi Redmi Note 13 Pro 5G. No audio lost issues will occur any more.

Part 2. MP4 conversion suggestion for Xiaomi Redmi Note 13 Pro 5G (on macOS)

To convert MP4 video files for Xiaomi Redmi Note 13 Pro 5G playback on Mac, do as below:

Download and install Video Converter on your Mac computer.