![Can’t view MKV movies content on Motorola](https://img0mobiles.techidaily.com/images/best-assets/devices/motorola/motorola-g54-5g/5.jpg)
Can’t view MKV movies content on Motorola
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“Does anyone have problems watching MKV videos on Motorola G54 5G? When I try and watch MKV videos on my cell phone data, it keeps stopping.” If you have been having that issue as well, this guide may help you troubleshoot it. Just keep reading to learn how to make MKV files playable on your Motorola G54 5G.
“When trying to open MKV videos with my Motorola G54 5G, the video app hangs up. No matter through which app, VLC, MX Player Pro or others. Just happens with MKV videos. Any idea of how to solve it? Thanks for any advice.”
Depending on your device model, media player app, MKV video specs and much more factors, MKV playback may have different performances. If for any reason your Motorola G54 5G won’t play MKV content, you are suggested converting it to a format that is well supported by Motorola G54 5G, such as H.264 encoded MP4 files. Here’s a guide explaining how to do this step by step.
Part 1: You can convert mkv video files For Motorola G54 5G (on Windows)
Part 2: You can convert mkv video files For Motorola G54 5G (on macOS)
Download and install Video Converter on your Windows computer.
Step 1: Import MKV video files
Click “Add File” to load video files that you want to convert into this program.
Step 2: Select output format for Motorola G54 5G
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola G54 5G.
![Select output profile format for Motorola G54 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/win/profile-2.png)
If you can’t find a suitable profile for Motorola G54 5G, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Motorola G54 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Motorola G54 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/win/settings-2.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Motorola G54 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start .
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola G54 5G. No audio lost issues will occur any more.
Download and install Video Converter on your Mac computer.
Step 1: Import MKV video files
Click “Add File” to load video files that you want to convert into this program.
Step 2: Select output format for Motorola G54 5G
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola G54 5G.
![Select output profile format for Motorola G54 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/mac/profile.png)
If you can’t find a suitable profile for Motorola G54 5G, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Motorola G54 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/mac/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Motorola G54 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/mac/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Motorola G54 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola G54 5G. No audio lost issues will occur again.
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- Title: Can’t view MKV movies content on Motorola
- Author: Nova
- Created at : 2024-05-19 17:46:51
- Updated at : 2024-05-20 17:46:51
- Link: https://phone-solutions.techidaily.com/cant-view-mkv-movies-content-on-motorola-by-aiseesoft-video-converter-play-mkv-on-android/
- License: This work is licensed under CC BY-NC-SA 4.0.