Does Xiaomi Civi 3 support MKV video files?

Having problems watching MKV videos on your Xiaomi Civi 3? To play video files on a mobile device, your media must follow some very specific guidelines, otherwise you will encounter issues one or another. In this tutorial, we explain a workaround to convert MKV to H.264 MP4 for viewing on Xiaomi Civi 3 fluently.

MKV hangs up on my Xiaomi Civi 3, how to fix?

“When trying to open MKV videos with my Xiaomi Civi 3, the video app hangs up. No matter through which app, VLC, MX Player Pro or others. Just happens with MKV videos. Any idea of how to solve it? Thanks for any advice.”

Depending on your device model, media player app, MKV video specs and much more factors, MKV playback may have different performances. If for any reason your Xiaomi Civi 3 won’t play MKV content, you are suggested converting it to a format that is well supported by Xiaomi Civi 3, such as H.264 encoded MP4 files. Here’s a guide explaining how to do this step by step.

Part 1: You can convert mkv video files For Xiaomi Civi 3 (on Windows)
Part 2: You can convert mkv video files For Xiaomi Civi 3 (on macOS)

Part 1. You can convert mkv video files For Xiaomi Civi 3 (on Windows)

To convert mkv video files for Xiaomi Civi 3 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import MKV video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Xiaomi Civi 3
Click “Profile” to select “Xiaomi” > “The corresponding Profile of your Xiaomi phone “ as output format. This format profile will ensure a good performance while playing with Xiaomi Civi 3.

If you can’t find a suitable profile for Xiaomi Civi 3, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start .

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Xiaomi Civi 3. No audio lost issues will occur any more.

Part 2. You can convert mkv video files For Xiaomi Civi 3 (on macOS)

To convert mkv video files for Xiaomi Civi 3 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import MKV video files
Click “Add File” to load video files that you want to convert into this program.

If you can’t find a suitable profile for Xiaomi Civi 3, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Xiaomi Civi 3. No audio lost issues will occur again.

Phone Solutions

Does Xiaomi Civi 3 support MKV video files?