Easy Steps to Make Excel Hyperlinks Working

Summary: This blog discusses why hyperlinks won’t work in Excel and solutions to fix it. If nothing works, try using Stellar Repair for Excel software to recover your workbook with hyperlinks and all the data intact.

Hyperlinks in your Excel file could be references to a file’s location on the computer or a location within the same worksheet. Or, hyperlinks might be pointing to a URL. Sometimes, the hyperlinks won’t work and any of the following errors may pop up on your screen on clicking a hyperlink:

‘Cannot open the specified file.’

‘This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.’

Causes of ‘hyperlinks not working in Excel’ problem, and solutions thereof

Here are some of the possible causes behind the ‘hyperlinks not working’ issue and solutions to fix it:

Cause 1 – Change in the name of the hyperlinked file

If the file name that appears in the hyperlink text is different than the actual file name, it will prevent the hyperlink from working.

Solution – Link to the renamed file

Ensure that the links in the Excel file are updated and points to the renamed file. For this, right-click the hyperlink and select ‘Edit the hyperlink’. Next, in the hyperlink address, replace the current filename with the renamed one in the hyperlink address.

Cause 2 – File name has a pound (#) sign

When you create a hyperlink for a file in Excel, you cannot use a pound character (#) in the file name that appears in the hyperlink. That is because the pound sign is not accepted in hyperlinks and may lead to the ‘Cannot open the specified file’ error.

Note: While you can use a pound character in a file name, it cannot be used in hyperlinks in an MS Office document.  

Solution – Rename the file name and remove the pound sign

Open the file that contains the ‘#’ sign and rename it by following these steps.

• Right-click the cell containing the hyperlink that is not working, and click Edit Hyperlink.
• From the Address box, copy the address of the file you are linking to.
• Go to the location where the file is stored, right-click on the file, and click Rename.
• Remove the ‘#’ character from the name of the file.
• Go back to the Excel file, right-click on the problematic hyperlink, and choose Edit Hyperlink. Next, browse and select the renamed file.
• The renamed file without the pound sign will be added in the Address box.
• Click OK.

Now try opening the hyperlink.

Cause 3 – Sudden system shutdown causes abrupt closing of Excel

There may be a discrepancy in the data in hyperlinks when a system shut down suddenly, without properly closing the Excel file. And so, when trying to open a link, it won’t open.

Solution – Enable the option to save hyperlinks

There is an inbuilt option in Excel to update hyperlinks every time the workbook is saved. Follow these steps to enable that option:

Note: The steps may vary based on the Excel version you are using.

For Excel 2013, 2016, or 2019:

• Open Excel Workbook -> Go to File->Options->Advanced
• Scroll down to find the General tab and click on Web Options
• Web Options Window pops-up
• In the Web Options Window, go to Files Tab and select the ‘Update Links on save‘ checkbox
• Click on OK button and your option is saved

The steps are also explained in the image below:

Click here


For Excel 2007:

• Click the Office button
• Select Excel Options, then follow Step 1) to Step 5), as mentioned above and get the Excel Hyperlinks to work again.

Still unable to open hyperlinks in Excel?

If you fail to make Excel hyperlinks work using the above-discussed solutions, use an Excel repair tool to fix the hyperlinks issue. Download the Stellar Repair for Excel to repair an XLS/XLSX file and restore the hyperlinks.

See the working of the tool here:

The tool recovers all components of the Excel file including tables, charts, chart sheets, cell comments, images, formulas, and more. You can repair multiple worksheets and fix all dysfunctional Excel hyperlinks across multiple worksheets in a single workbook. Click on the workbook, select all worksheets and start repairing

Conclusion

Carefully read the possible causes behind the ‘Excel Hyperlinks not working’ issue to understand what resulted in the issue in the first place. If nothing helps, use Stellar Repair for Excel to restore the hyperlinks and save the result in a new Excel file, without interfering with worksheet properties and cell formatting.