Failed to play HEVC files on Galaxy A23 5G

Failed to play HEVC files on Galaxy A23 5G

Nova Lv13

Failed to watch HEVC videos on your Samsung Galaxy A23 5G? Depending on your device model, source video specifications and much more, HEVC playback on your Samsung Galaxy A23 5G may have different performances. If you are experiencing troubles playing H.265 files on Samsung Galaxy A23 5G, you may wish to read this article. It explains a solution to get Samsung Galaxy A23 5G playing HEVC H.265 media beautifully.

If your movie contains a audio codec that is not supported by Samsung Galaxy A23 5G, you may probably encounter audio lost issues when playing it. If that’s the case, we would recommend converting the movie to a format that is compatible with your Samsung Galaxy A23 5G first, such as H.264 AAC encoded MP4, which Samsung Galaxy A23 5G will recognize and handle well.

Learn how to process file conversion below.

Part 1: How To Convert HEVC Videos For Samsung Galaxy A23 5G on Windows?
Part 2: How To Convert HEVC Videos For Samsung Galaxy A23 5G on Mac?


Part 1. How To Convert HEVC Videos For Samsung Galaxy A23 5G on Windows?
To convert hevc videos for Samsung Galaxy A23 5G playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy A23 5G
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy A23 5G.

Select output profile format for Samsung Galaxy A23 5G

If you can’t find a suitable profile for Samsung Galaxy A23 5G, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Samsung Galaxy A23 5G

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Samsung Galaxy A23 5G

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Samsung Galaxy A23 5G

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy A23 5G. No audio lost issues will occur any more.


Part 2. How To Convert HEVC Videos For Samsung Galaxy A23 5G on Mac?
To convert hevc videos for Samsung Galaxy A23 5G playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy A23 5G
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy A23 5G.

Select output profile format for Samsung Galaxy A23 5G

If you can’t find a suitable profile for Samsung Galaxy A23 5G, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Samsung Galaxy A23 5G

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Samsung Galaxy A23 5G

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Samsung Galaxy A23 5G

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy A23 5G. No audio lost issues will occur again.

  • Title: Failed to play HEVC files on Galaxy A23 5G
  • Author: Nova
  • Created at : 2024-07-17 14:49:45
  • Updated at : 2024-07-18 14:49:45
  • Link: https://phone-solutions.techidaily.com/failed-to-play-hevc-files-on-galaxy-a23-5g-by-aiseesoft-video-converter-play-hevc-video-on-android/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Failed to play HEVC files on Galaxy A23 5G