Failed to play HEVC files on U23
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If you are experiencing choppy, stuttering, or broken up playback when viewing HEVC video on your HTC U23, it is probably because your device doesn’t support the new HEVC H.265 codec, or your video has high specifications that your HTC U23 cannot handle. If that’s the case, converting the HEVC video to a format that is compatible with your HTC U23 would be a workable solution.
If your movie contains a audio codec that is not supported by HTC U23, you may probably encounter audio lost issues when playing it. If that’s the case, we would recommend converting the movie to a format that is compatible with your HTC U23 first, such as H.264 AAC encoded MP4, which HTC U23 will recognize and handle well.
Learn how to process file conversion below.
Part 1: How To Convert HEVC Videos For HTC U23 on Windows?
Part 2: How To Convert HEVC Videos For HTC U23 on Mac?
Download and install Video Converter on your Windows computer.
Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.
Step 2: Select output format for HTC U23
Click “Profile” to select “HTC” > “The corresponding Profile of your HTC phone “ as output format. This format profile will ensure a good performance while playing with HTC U23.
![Select output profile format for HTC U23](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/htc/fv.mp4/win/profile-4.png)
If you can’t find a suitable profile for HTC U23, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for HTC U23](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for HTC U23](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/htc/fv.mp4/win/settings-5.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for HTC U23](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your HTC U23. No audio lost issues will occur any more.
Download and install Video Converter on your Mac computer.
Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.
Step 2: Select output format for HTC U23
Click “Profile” to select “HTC” > “The corresponding Profile of your HTC phone “ as output format. This format profile will ensure a good performance while playing with HTC U23.
![Select output profile format for HTC U23](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/htc/fv.mp4/mac/profile.png)
If you can’t find a suitable profile for HTC U23, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for HTC U23](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/mac/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for HTC U23](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/htc/fv.mp4/mac/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for HTC U23](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your HTC U23. No audio lost issues will occur again.
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- Title: Failed to play HEVC files on U23
- Author: Nova
- Created at : 2024-05-19 17:46:52
- Updated at : 2024-05-21 01:49:10
- Link: https://phone-solutions.techidaily.com/failed-to-play-hevc-files-on-u23-by-aiseesoft-video-converter-play-hevc-video-on-android/
- License: This work is licensed under CC BY-NC-SA 4.0.