Failed to play HEVC files on U23 Pro

Nova Lv12
  2024-05-19 17:46:52 2024-05-19 17:46:52 Created   2024-05-21 01:49:10 2024-05-21 01:49:10 Updated    

If you are experiencing choppy, stuttering, or broken up playback when viewing HEVC video on your HTC U23 Pro, it is probably because your device doesn’t support the new HEVC H.265 codec, or your video has high specifications that your HTC U23 Pro cannot handle. If that’s the case, converting the HEVC video to a format that is compatible with your HTC U23 Pro would be a workable solution.

If your movie contains a audio codec that is not supported by HTC U23 Pro, you may probably encounter audio lost issues when playing it. If that’s the case, we would recommend converting the movie to a format that is compatible with your HTC U23 Pro first, such as H.264 AAC encoded MP4, which HTC U23 Pro will recognize and handle well.

Learn how to process file conversion below.

Part 1: How To Convert HEVC Videos For HTC U23 Pro on Windows?
Part 2: How To Convert HEVC Videos For HTC U23 Pro on Mac?

Part 1. How To Convert HEVC Videos For HTC U23 Pro on Windows?
To convert hevc videos for HTC U23 Pro playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for HTC U23 Pro
Click “Profile” to select “HTC” > “The corresponding Profile of your HTC phone “ as output format. This format profile will ensure a good performance while playing with HTC U23 Pro.

Select output profile format for HTC U23 Pro

If you can’t find a suitable profile for HTC U23 Pro, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for HTC U23 Pro

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for HTC U23 Pro

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for HTC U23 Pro

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your HTC U23 Pro. No audio lost issues will occur any more.

Part 2. How To Convert HEVC Videos For HTC U23 Pro on Mac?
To convert hevc videos for HTC U23 Pro playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for HTC U23 Pro
Click “Profile” to select “HTC” > “The corresponding Profile of your HTC phone “ as output format. This format profile will ensure a good performance while playing with HTC U23 Pro.

Select output profile format for HTC U23 Pro

If you can’t find a suitable profile for HTC U23 Pro, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for HTC U23 Pro

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for HTC U23 Pro

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for HTC U23 Pro

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your HTC U23 Pro. No audio lost issues will occur again.

Also read:

  • Title: Failed to play HEVC files on U23 Pro
  • Author: Nova
  • Created at : 2024-05-19 17:46:52
  • Updated at : 2024-05-21 01:49:10
  • Link: https://phone-solutions.techidaily.com/failed-to-play-hevc-files-on-u23-pro-by-aiseesoft-video-converter-play-hevc-video-on-android/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Failed to play HEVC files on U23 Pro