Failed to play MP4 movies with Galaxy A24
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Unable to play MP4 files on your Samsung Galaxy A24? Your MP4 files probably contain video or audio codec that your device doesn’t support. If that’s the case, you will need to convert them first. This guide explains how to do this in detail.
MP4 is among Samsung Galaxy A24 supported video formats, however, some users still encounter incompatibility issues when playing MP4 files on Samsung Galaxy A24. Why does this happen? The reason is that MP4 is a container format which may contain multiple video and audio streams encoded with various codecs. Although Samsung Galaxy A24 is compatible with MP4 video files, it also requires the MP4 file to be encoded in the way that is recognized by your particular device model. Some MP4 videos will not play on Samsung Galaxy A24 due to the failure of codec recognition. In that case, you will need to convert the files to Samsung Galaxy A24 supported H.264 MP4 format. Check a guide on how to do this below.
Part 1: MP4 conversion suggestion for Samsung Galaxy A24 (on Windows)
Part 2: MP4 conversion suggestion for Samsung Galaxy A24 (on macOS)
Download and install Video Converter on your Windows computer.
Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.
Step 2: Select output format for Samsung Galaxy A24
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy A24.
![Select output profile format for Samsung Galaxy A24](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/samsung/fv.mp4/win/profile-2.png)
If you can’t find a suitable profile for Samsung Galaxy A24, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Samsung Galaxy A24](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Samsung Galaxy A24](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/samsung/fv.mp4/win/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Samsung Galaxy A24](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy A24. No audio lost issues will occur any more.
Download and install Video Converter on your Mac computer.
Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.
Step 2: Select output format for Samsung Galaxy A24
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy A24.
![Select output profile format for Samsung Galaxy A24](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/samsung/fv.mp4/mac/profile.png)
If you can’t find a suitable profile for Samsung Galaxy A24, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Samsung Galaxy A24](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/mac/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Samsung Galaxy A24](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/samsung/fv.mp4/mac/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Samsung Galaxy A24](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy A24. No audio lost issues will occur again.
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- Title: Failed to play MP4 movies with Galaxy A24
- Author: Nova
- Created at : 2024-05-19 17:46:52
- Updated at : 2024-05-21 01:49:10
- Link: https://phone-solutions.techidaily.com/failed-to-play-mp4-movies-with-galaxy-a24-by-aiseesoft-video-converter-play-mp4-on-android/
- License: This work is licensed under CC BY-NC-SA 4.0.