![Failed to play MP4 movies with Razr 40 Ultra](https://img0mobiles.techidaily.com/images/best-assets/devices/motorola/motorola-razr-40-ultra/5.jpg)
Failed to play MP4 movies with Razr 40 Ultra
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Unable to play MP4 files on your Motorola Razr 40 Ultra? Your MP4 files probably contain video or audio codec that your device doesn’t support. If that’s the case, you will need to convert them first. This guide explains how to do this in detail.
Part 1: MP4 conversion suggestion for Motorola Razr 40 Ultra (on Windows)
Part 2: MP4 conversion suggestion for Motorola Razr 40 Ultra (on macOS)
Download and install Video Converter on your Windows computer.
Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.
Step 2: Select output format for Motorola Razr 40 Ultra
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Razr 40 Ultra.
![Select output profile format for Motorola Razr 40 Ultra](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/win/profile.png)
If you can’t find a suitable profile for Motorola Razr 40 Ultra, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Motorola Razr 40 Ultra](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Motorola Razr 40 Ultra](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/win/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Motorola Razr 40 Ultra](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Razr 40 Ultra. No audio lost issues will occur any more.
Download and install Video Converter on your Mac computer.
Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.
Step 2: Select output format for Motorola Razr 40 Ultra
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Razr 40 Ultra.
![Select output profile format for Motorola Razr 40 Ultra](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/mac/profile.png)
If you can’t find a suitable profile for Motorola Razr 40 Ultra, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Motorola Razr 40 Ultra](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/mac/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Motorola Razr 40 Ultra](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/mac/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Motorola Razr 40 Ultra](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Razr 40 Ultra. No audio lost issues will occur again.
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- Title: Failed to play MP4 movies with Razr 40 Ultra
- Author: Nova
- Created at : 2024-05-19 17:46:52
- Updated at : 2024-05-20 17:46:52
- Link: https://phone-solutions.techidaily.com/failed-to-play-mp4-movies-with-razr-40-ultra-by-aiseesoft-video-converter-play-mp4-on-android/
- License: This work is licensed under CC BY-NC-SA 4.0.