![Failed to play MP4 movies with Xiaomi](https://img0mobiles.techidaily.com/images/best-assets/devices/xiaomi/xiaomi-redmi-13c-5g/1.jpg)
Failed to play MP4 movies with Xiaomi
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Came upon incompatibility problems playing MP4 videos on Xiaomi Redmi 13C 5G? Due to codec issues, some MP4 files will not play on Xiaomi Redmi 13C 5G. To be able to play these MP4 files, you will need to convert them first.
Your MP4 files may include a video or audio codec that is not supported by your device. This issue can be solved by converting them to Xiaomi Redmi 13C 5G supported H.264 MP4 format. Check out a how-to guide on this.
Part 1: MP4 conversion suggestion for Xiaomi Redmi 13C 5G (on Windows)
Part 2: MP4 conversion suggestion for Xiaomi Redmi 13C 5G (on macOS)
Download and install Video Converter on your Windows computer.
Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.
Step 2: Select output format for Xiaomi Redmi 13C 5G
Click “Profile” to select “Xiaomi” > “The corresponding Profile of your Xiaomi phone “ as output format. This format profile will ensure a good performance while playing with Xiaomi Redmi 13C 5G.
![Select output profile format for Xiaomi Redmi 13C 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/xiaomi/fv.mp4/win/profile.png)
If you can’t find a suitable profile for Xiaomi Redmi 13C 5G, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Xiaomi Redmi 13C 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Xiaomi Redmi 13C 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/xiaomi/fv.mp4/win/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Xiaomi Redmi 13C 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Xiaomi Redmi 13C 5G. No audio lost issues will occur any more.
Download and install Video Converter on your Mac computer.
Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.
Step 2: Select output format for Xiaomi Redmi 13C 5G
Click “Profile” to select “Xiaomi” > “The corresponding Profile of your Xiaomi phone “ as output format. This format profile will ensure a good performance while playing with Xiaomi Redmi 13C 5G.
![Select output profile format for Xiaomi Redmi 13C 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/xiaomi/fv.mp4/mac/profile.png)
If you can’t find a suitable profile for Xiaomi Redmi 13C 5G, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Xiaomi Redmi 13C 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/mac/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Xiaomi Redmi 13C 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/xiaomi/fv.mp4/mac/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Xiaomi Redmi 13C 5G](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Xiaomi Redmi 13C 5G. No audio lost issues will occur again.
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- Title: Failed to play MP4 movies with Xiaomi
- Author: Nova
- Created at : 2024-05-19 17:46:52
- Updated at : 2024-05-20 17:46:52
- Link: https://phone-solutions.techidaily.com/failed-to-play-mp4-movies-with-xiaomi-by-aiseesoft-video-converter-play-mp4-on-android/
- License: This work is licensed under CC BY-NC-SA 4.0.