File Format and Extension of [filename] don’t Match in Excel File

Summary: The “File format and extension of [filename] don’t match. The file could be corrupted or unsafe” error message indicates that the Excel file you’re trying to open is unsupported, unsafe, or corrupted. Read this article to learn more about this error and how to fix this error. It also mentions an advanced Excel recovery tool to repair the corrupted Excel file and retrieve all its data in a few clicks.

You can encounter the “File format and extension of [filename] don’t match. The file could be corrupted or unsafe” error when the Excel application detects any issue with the file. This happens when you try to open an old version file format in a newer version or if the file is received from an unsafe destination. This can prevent you from opening the Excel file.

As indicated from the error message, this error occurs due to the following reasons:

• The file has incorrect file extension.
• The file is corrupted.
• The file you are trying to open is protected.

Now, let’s see how to resolve this Excel error.

Methods to Fix the “File format and extension of [filename] don’t match” Error

Try the following methods to troubleshoot the “File format and extension don’t match” error in Excel.

Method 1: Rename the Excel File

You can face the “File format and extension don’t match” issue if the file has incorrect extension. It can occur if the file extension has been altered or you’ve mistakenly saved the file with incorrect extension. To fix this, you can try renaming the Excel file with the correct file extension.  

Method 2: Check the Default Excel File Format

Different versions of Microsoft Excel use different default file formats. For example, .xls is the default file format of older versions (2003 and lower) of Excel, whereas .xlsx format is used by the newer versions (2007 and later). Opening the Excel file with an incompatible extension can cause the “File format and extension don’t match” issue. You can check the Excel version you are using and ensure it’s compatible with the Excel file you are trying to open.

Method 3: Change the Protected View Settings

You may receive the “File format and extension of excel don’t match” error if the Excel file is protected. You can check and try disabling the Protected View settings .  

Caution: Changing the Protected View settings can put your system at risk. If the Excel file is being downloaded from the internet, it may contain viruses that can infect your system. So be careful before disabling the Protected View settings.

Steps to Change Protected View Settings in Excel:

• In the Excel’s File menu, click on Options.
• Select Trust Center > Trust Center Settings.

• Under Trust Center, select Protected View and disable the below three options:
• Enable Protected View for files originating from the internet.
• Enable Protected View for files located in potentially unsafe locations.
• Enable Protected View for Outlook attachments.

• Click OK. Then, try to open the Excel file.

Method 4: Check and Provide the Excel File Permissions

Sometimes, you can get the error if you don’t have sufficient permissions to open the Excel file. This usually happens when you try to open the Excel file received from other sources. You can check and provide the desired permissions to fix the error. Here are the steps:

• Locate the affected Excel file, right-click on it, and select Properties.

• In the Properties window, click the Securities option and select Edit.

• In the Security window, under ‘Group or users name’, select the user names. Check the file permissions and make sure Full Control is enabled. If not, then click on the Add option.

• Click on the Advanced option in the Users, Computers, Service Accounts, or Groups window**.**

• Click the Find Now option. A list of all users and groups appears in the search field.

Click here


• Select “Everyone” from the list and then click OK.

• In the object names field, you will see ‘Everyone’. Click on OK.

• In the Permissions window, select “Everyone” and enable all options (Full Control, Modify, Read & Execute, Read, and Write) under Permissions for Everyone.

• Click Apply and then OK.

Method 4: Repair your Excel File

As the error message indicates, corruption is one of the causes of the “File format and extension of [filename] don’t match” error. If your file is corrupted, you can repair it using Microsoft’s built-in Open and Repair tool. Here are the steps to run the Open and Repair tool to repair corrupted Excel file:

• In Excel, click on File.
• Click Open and then click on Browse to select the corrupted Excel file.
• In the Open dialog box, click the Excel workbook (in which you are facing the error).
• Click the arrow next to the Open button and select Open and Repair.
• Then, click Repair to recover as much data as possible.
• The Excel prompts a message after the repair process is complete. Click Close.

The Open and Repair utility may fail to give the intended results. In such a case, you can repair the corrupted/damaged Excel file using a specialized Excel repair tool . Stellar Repair for Excel is one such tool that can repair severely corrupted Excel files. With the help of this tool, you can quickly recover all the objects from the Excel file. The tool has a simple user interface that even a non-technical can use to repair the Excel files. The tool can also repair multiple Excel files at once. You can check the tool’s functionality by downloading its demo version.

Closure

You can encounter the “File format and extension of [filename] don’t match” error due to different reasons. To resolve the issue, you can check the file extension, permissions, protected settings, etc. If you suspect the error has occurred due to corruption in the Excel file, you can try repairing the Excel file using the Open and Repair tool. If nothing works for you, then try Stellar Repair for Excel . It can repair highly damaged Excel files and recover all the data while preserving the file properties and cell formatting. The tool can help you fix all the common corruption-related errors quickly.

Ways to Fix the “Failed to Parse the Corrupted Excel File” Error

Summary: While parsing an Excel file, you may experience the “Failed to parse the corrupted Excel file” error. It usually occurs if the Excel file is corrupt. This blog covers some easy fixes to fix this Excel error. It also mentions an advanced Excel repair tool that can help fix the issue by repairing the corrupted file.

You may encounter the “Failed to parse the corrupted Excel file” error when parsing (extracting or converting) the data in an Excel file. This error usually occurs if the Excel file is corrupted – either completely or partially (some of its objects, like formulas, macros, and values are corrupt). However, there are various other reasons that may lead to this Excel error. Let’s know the possible causes behind the “Failed to parse the corrupted Excel file” error and how to fix it.

Causes of the “Failed to parse the corrupted Excel file” Error

This error could occur due to any of the following causes:

• Damaged or corrupted macros
• Excel document is closed suddenly
• Issues with Excel application installation
• Virus or malware attack
• Hardware failure
• Bad sectors on the hard drive

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Here are some possible ways to fix this error and recover the Excel file.

Method 1: Try to Save the File in a Different Format

Sometimes, the error can occur if the file format is not compatible with your Excel version. You can try saving the file to a different format. To do this, follow the below steps:

• Open the Excel file.
• Click on the File option and then select Save As.
• Click on Browse option and then click Save as Type.

• Select the desired Excel file format and click Save.

Method 2: Revert to the Previously Saved Version of the Excel File

You can try reverting to the previously saved version of the Excel file. Here’s how:

• Open your Excel application.
• Navigate to File > Info > Manage Workbook.

• Click Recover unsaved workbooks.

• Click on the Restore option you see at the top of the file.

Method 3: Set the Calculation Option to Manual

When the calculation mode is set to automatic, Excel automatically recalculates all the formulas in the file even if you make a minor change. It can take time to load the file and stop you from parsing data in your Excel file. You can change the calculation option to manual so that Excel only recalculates when you explicitly tell the application to do it. Here are the steps:

• Open your Excel application.
• Navigate to File and then click Options.
• In Excel Options, select Formulas.
• Under Workbook Calculation, select Manual and click OK.

Method 4: Use Open and Repair Utility

You can try repairing the corrupted Excel file with Excel’s inbuilt tool – Open and Repair . To use the tool, follow the steps cited below:

• In Excel, go to the File tab and then click Open.
• Click Browse to select the corrupted file.
• The Open dialog box will appear. Click on the corrupted file.
• Click on the arrow next to the Open button and then click Open and Repair.
• You will see a dialog box with three buttons Repair, Extract Data, and Cancel.

• Click on the Repair button to recover as much of your work as possible.
• After repair, a message will appear (as shown in the below figure).

• Click Close.

What If None of the Above Methods Works?

The above methods may fail to work if the Excel file is severely damaged. In such a case, we recommend using an efficient Excel repair tool , such as Stellar Repair for Excel. It can quickly repair corrupted Excel (.XLS/.XLSX) files. It can recover all the objects from the file, including charts, tables, formulas, etc. You can download the free trial version of the tool to preview the recoverable data.

Conclusion

Above, we have discussed some tried and tested methods to fix the “Failed to parse the corrupted Excel file” error. If the Excel file is severely damaged or corrupted, you can try repairing it using a third-party Excel repair software, like Stellar Repair for Excel . It can repair multiple Excel files without affecting the original formatting. The tool is compatible with all Excel versions.

Solutions to Repair Corrupt Excel File

Summary: MS Excel can throw various errors due to corrupted Excel files. This blog discusses the error messages that indicate Excel file corruption and the methods to prevent data loss due to a corrupt file. It also discusses the reasons behind the corruption in Excel file and their solutions. It also mentions a “Stellar repair for Excel” tool that can help to repair the corrupt or damaged Excel file.

Is your Excel file corrupted? And you don’t have backup of your data? There is no need to worry. There are some simple solutions to repair Excel file 2019. But before heading towards the solutions, let’s discuss the possible reasons for Excel file corruption and how you can prevent losing your data.

Error Messages that Indicate Excel File Corruption

When an Excel file gets corrupted, different error messages appear. For example:

• “Excel found unreadable content in . Do you want to recover the content of this workbook, click Yes.”
• “Can’t find project and library.”
• “The workbook cannot be opened or repaired by Microsoft Excel because it is corrupted.”
• “Microsoft Excel has stopped working.”

Reasons Behind Excel File Corruption

The reasons for corruption in Excel file could be any of the following:

• Improper system shutdown
• Computer virus/malware attack/Hacker attack
• Outdated anti-virus definition
• Hardware failure
• Unintentional deletion of files
• Large Excel files
• Bad sectors on storage media

How to Avoid Data Loss Due to Excel File Corruption?

Excel users should follow the below precautionary measures to prevent data loss due to Excel file corruption:

1. Create an Automatic Backup Copy

When you create an Excel spreadsheet, it is advised to Save As your document, as follows:

1. In Save As window, click Tools next to Save option.
2. Select General Options from the drop-down menu.
3. Then check the dialogue box Always create back up and click OK.

This will always create a backup of your Excel. If it’s deleted or corrupted at any time, it can be recovered.

2. Create Recovery File at Different Time Periods

Steps are as follows:

1. Go to File and then click Excel Options.
2. Click Save and then select the Save Auto Recover information every checkbox
3. Add the required minutes and location. Ensure that Disable AutoRecover for this workbook only box is unchecked.

Methods to Repair Corrupted Excel 2019 File

Try using these 5 methods to restore your Excel file and recover data:

Method 1: ‘Open and Repair’ Excel Files

Excel automatically opens the corrupted file in Recovery Mode. If not, you can repair Excel file manually through the following steps:

• Click on the File and select Open.

• Go to the location where the corrupt workbook is stored. In the Open window, select the corrupt file.
• Click Open and then select Open and Repair.
• In the window that opens, click Repair.

If the Repair option doesn’t work, you can select Extract Data and try to extract the values and formulae safely from the corrupt file.

Method 2: Recover Data from Open Workbook

If you face issues while working in an Excel file, you can choose to return to the last saved version of the Excel file. For this:

• Click File. Then select Open.
• Double click on the name of the workbook (the one that is open in your Excel).
• Click Yes to reopen it.

• The workbook will now appear.

Please note that it will show the last saved version and changes made after that won’t be recovered.

### Method 3: Set Calculation Option as Manual

You can also recover data from Excel workbooks that you’re unable to open. For this, you need to configure the calculation option as manual in Excel. You can do this through the following steps:

• Click on File. Select New and open a Blank workbook.
• From File, select Excel Options.

• From the Formulas category, under the section Calculation options, select Manual. Now click OK.

• Then click File, and select Open to open the corrupted or damaged Excel file.

Method 4: Recover Content by Using External Links

You can also recover specifically the content (leaving formulas/calculated values) from the workbook by using external references (to link Excel workbook). For this:

• Click on File, Select Open.
• Navigate to the folder that contains the corrupted workbook.
• Now, right-click on the file name of the corrupted workbook and click Copy.
• Click File button. Then, select New and create another blank workbook.
• In the first cell (A1), type =!A1 and press Enter.
  • Select the corrupted workbook in the Update Values dialogue (if it appears). Then click OK.
  • Select the relevant sheet in the Select Sheet dialogue (if it appears). Then click OK.

• Again, select the cell A1, go to Home and select Copy.
• Now select (start from the cell A1) an area equal to that of the data in the original workbook.
• Go to Home now and select Paste.
• Again, go to Home, and Copy the data (the same selection of cells).
• Go to Home, and then click on the arrow below Paste. Then click on Values.

By pasting values, you removed the links to the corrupted workbook and only the data is left behind.

Method 5: Excel Repair Software

If the above-mentioned methods do not help in repairing the corrupt Excel file, try an Excel repair software.

One of the most commonly used Excel repair tools is Stellar Repair for Excel. Its trial version is available for free download, which lets you scan and preview the repaired Excel files. Once you’ve ascertained the effectiveness of the software, you can save the file after activating the software.

Here’s the complete repairing process of the corrupt Excel file

Conclusion

This post shared the reasons behind Excel file corruption and precautionary measures to prevent data loss. It also outlined different methods to repair corrupt Excel file 2019. There are several in-built utilities in Microsoft Excel to repair corrupt workbooks and recover data from it. In case these methods didn’t work, you can use Stellar Repair for Excel – an easy-to-use DIY tool that can fix all Excel corruption errors and restore data with all original properties.

How to repair corrupt Excel file

Stellar Repair for Excel is an excellent tool to repair corrupt or damaged MS Excel files. Mentioned below are the steps to perform Excel repair with this tool:

• Download & Run the Stellar Repair for Excel.

• A dialog box appears on your screen, click ‘OK’ to proceed.

• To select your corrupt .XLS or .XLSX file, click ‘Browse’ button. However, if you do not know the location of your .XLS or .XLSX file, the software provides you the option ‘Search’ to search for your corrupt Excel files.

• Select the checkboxes against the files that you want to repair and click ‘Repair’. This starts the scanning process.

• The list of all the files that the software has scanned is displayed in the tree-view in the left pane. Click on a file from this tree-view to see its preview in the middle pane. From this list, you can select the file that you want to recover.

• You can either select the ‘Default location of file’ or ‘Select New Folder’ in the ‘Save Document’ dialog box to save the repaired files.

Stellar Repair for Excel Stellar Repair for Excel is the best choice for repairing corrupt or damaged Excel (.XLS/.XLSX) files. This Excel recovery software restores everything from corrupt file to a new blank Excel file.

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How to Resolve ‘Excel found unreadable content in filename.xlsx’ Error in MS Excel?

When opening an Excel spreadsheet in MS Office 2010/2007, you may get the following error message:

“Excel found unreadable content in ‘[filename].xlsx’. Do you want to recover the contents of this workbook? If you trust the source of this workbook, click Yes.”

On clicking ‘Yes’, you may face any of these scenarios:

Note: If you choose to click ‘No’, then open your MS Excel application and click file > Open. When the Open dialog box opens, browse and select the file showing the ‘Excel found unreadable content’ error and then choose ‘Open and Repair’ option. If this didn’t help, try using a third-party Excel repair tool to save time troubleshooting the issue and restoring the file with all its data intact.

Scenario 1: The following message may pop-up.

“Excel was able to open the file by repairing or removing the unreadable content. Excel recovered your formulas and cell values, but

some data may have been lost

. Click to view log file listing repairs errorxxx.xml.”

The message clearly states that your Excel file might open, but images may be lost and other such inconsistencies can crop up.

Scenario 2: The error is followed by another error message, like “The file is corrupt and cannot be opened“.

Watch our short video for a quick overview of the solutions to fix “Excel found unreadable content in filename.xlsx”

What Causes ‘Excel Unreadable Content’ Error?

You may encounter the ‘Excel file unreadable content’ error due to corruption of complete Excel file or corruption in certain areas (like Pivot Table, Formulas, Styles, or other objects) in the file. According to Microsoft, you may find it difficult to determine the root cause behind Excel file corruption. Corruption could occur in different scenarios, like power surge, a network glitch, copying and pasting corrupted data from another file, etc.

Also Read: How to recover data from corrupt or damaged Excel file 2010 & 2007?

Workarounds to Resolve the ‘Excel found unreadable content in filename.xls’ Error

There is no permanent solution to fix the ‘Excel found unreadable content’ error. But, following are some workarounds you can try to resolve the error.

Note: Before you try any of these workarounds, run Excel with administrator privileges and try opening the Excel file that is throwing the ‘unreadable content’ error. If this doesn’t fix the error, proceed with the workarounds below.

Workaround 1 – Try Opening the File in Excel 2003

Sometimes a problem in the current Excel version might prevent a file from opening. To resolve this error, try opening the problematic file in Excel 2003. If the file opens, save the data in a web page file format (.html) and then try opening the .html file in MS Excel 2010/2007. The detailed step-wise instructions are as follows:

• Open the .xls file in Excel 2003.
• When the file opens, click on File > Save.
• In the ‘Save As’ dialog box, choose Web Page (.html) as the ‘Save as type’ and then click ‘Save.’ Doing so will save everything from your .xls file, opened with 2003, in .html file format.
• Open the .html file in Excel 2010/2007. And then, save the file with .xlsx extension with a new name to avoid overwriting the original file.

Now, open the Excel 2010/2007 file and check if the error is fixed. If not, use the next workaround.

Workaround 2 – Make the Excel File ‘Read-only’

Try to open your ‘.xlsx’ file by making it ‘read-only’. Follow these steps:

• In Excel, click ‘File’ from the main menu.
• Select ‘Save’ for a new document or ‘Save As’ for a previously saved document in the screen that appears.

• From the ‘Save As’ dialog box, click Tools > General Options.

Click here


• Click on the ‘Read-only recommended’ checkbox to make the document read-only and then click ‘OK’.

Now open a new ‘.xlsx’ file and copy everything from the corrupt Excel file to this new file. Finally, save this file and try to open it again.

Workaround 3 – Move Excel File to a New Folder

Some users have reported that they could open their Excel file, following the ‘Excel unreadable content’ error, by simply moving the file to a different folder and saving it under a new name. You can also move the affected file to a new folder and try opening it. If this didn’t help resolve the error, follow the next workaround.

Workaround 4 – Install Visual Basic Component

At times, it is seen that installing the ‘Visual Basic’ component of MS Office 2010 resolves the ‘Excel found unreadable content 2010’ error. To do so, follow these steps:

• Navigate to Control Panel > Programs and select Microsoft Office 2010.
• Click ‘Change’ and then select ‘Add or Remove Programs’.
• Next, click the ‘plus’ sign provided next to Office Shared Features.
• Click ‘Visual Basic for Applications’. After that, right-click and choose ‘Run from My Computer’ and hit the ‘Continue’ button.
• Reboot your system when this process finishes.

Now check if the issue has been resolved or not.

What Next?

If none of the workarounds mentioned above works for you, use a professional Excel repair software, such as Stellar Repair for Excel. The software repairs corrupt MS Excel sheets without modifying their original content and formatting. In addition, it can repair single or multiple Excel (XLS/XLSX) files in a few simple steps.

Steps to Repair Corrupt Excel File using Stellar Repair for Excel Software

• Install and run Stellar Repair for Excel software.

• From the software main interface window, click ‘Browse’ to select the corrupt file. If you are not aware of the corrupt Excel file location, click on the ‘Search’ button.

• Click on the ‘Repair’ button to scan and repair the selected file.

• A preview window will open with recoverable Excel file data. Once satisfied with the preview result, click on the ‘Save File’ button on the ‘File’ menu to start the repair process.

• Select the destination to save the file.

• Click ‘OK’ when the ‘Repaired file saved successfully’ message appears.

 The repaired Excel file will get saved at the selected location.

[Solved] : How to Fix MS Excel Crash Issue

Microsoft Excel may stop responding , hang, freeze, or stop working due to several reasons, such as in compatible add-ins. In such a case, you may receive one of the following error messages.

• Excel has stopped working

• Excel is not responding

• A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Why Does Excel Keep Crashing?

If Excel keeps crashing on your PC while opening a workbook, saving Excel file, scrolling or editing cells, etc., it indicates a problem with your Excel program or the Excel file.

Microsoft Excel may crash due to any one or more reasons given below,

•  Incompatible Add-Ins
• Outdated MS Excel program
• Conflict with other programs or antivirus tool
•  Excel file created by third party software
• Problem with network connection
•  Combination of Cell formatting and stylings
• Problem with MS Office installation
• Partially damaged or corrupt Excel file

Problems Caused by Excel Crash Issue

Microsoft Excel crash may cause damage to Excel file and also lead to Excel (XLS/XLSX) file corruption.

Such corrupt Excel files can’t be opened or accessed via MS Excel app. If you try to access a corrupt Excel file, MS Excel may fail to open the file or stop responding and crash. Additionally, you may receive the following or similar error message,

In such a case, you should immediately try to recover the Excel file. You may do so by restoring the Excel file from backup or by using an Excel File Repair software. Otherwise, continue following this guide.

How to Solve Excel Crash Issue?

Before heading to solutions, follow these troubleshooting steps to resolve the Excel Crash issue.

Step 1: Copy File to Local Drive

If you are trying to access and edit or view an Excel file from a network drive, try moving the file to local drive. This will help you find if there is something wrong with the file or the network.

Step 2: Ensure Sufficient Memory

Excel files can grow fairly large when you start adding lots of formatting and shapes. Make sure that your system has enough RAM to run the application.

If you often work with large Excel files and complex data values& formulas, then install 64-bit versions of MS Office. It will give you an advantage of larger processing capacities and prevent Excel from crash or freeze.

Step 3: Check If Excel is Open and In Use by Another Process

Open Task Manager and close all processes or apps (tasks) that may be using or have access to your Excel file that you are working on. You can find this detail in status bar of Excel program at the bottom of program window.

After closing the tasks, try to access the Excel file and check if this fixes the performance and crash problem in Excel.

Step 4: Test and Repair Excel File

Create a copy of the Excel file and install Stellar Repair for Excel software. It’s free to download. Scan and repair your Excel file using the software. After repair, save the Excel file at your desired location and then open the Excel file in the MS Excel program.

This should ideally fix all the issues with Excel.

However, if the Excel program still crashes, the problem lies within the system or program. Follow the solutions discussed in this guide to try to fix the Excel crash issue.

NOTE: To save repaired Excel file using the mentioned software, you must purchase the activation key and activate it.

Solutions to Fix MS Excel Crash Issue

Following are some solutions to resolve problems with MS Excel such as,

• Excel not responding
• Excel won’t open
• Excel keeps crashing

Follow these solutions in the given order. In case a method doesn’t work, move to the next one.

Solution 1: Restart Excel in Safe Mode

By starting MS Excel in safe mode, you can run the program without loading the Excel add-ins and with limited features. But COM add-ins are excluded.

To launch Excel in safe mode, close MS Excel and follow these steps,

• Create a shortcut of MS Excel (.exe) on Desktop
• Press and hold the Ctrl key while launching the program
• Click ‘Yes’ when a prompt appears to confirm

Alternatively, press Windows+R, type excel /safe and press ‘Enter’. Use this to open Excel in safe mode on Windows 10, 8.1, 8, or 7 system.

Now try to open and access the Excel file and check if the issue is resolved. If it’s not, head on to the next solution.

Solution 2: Check and Remove Faulty Add-ins

In case Excel doesn’t crash in Safe Mode, it’s possible that some faulty add-ins are the culprit behind frequent Excel crash and freeze. These Excel add-ins may interfere or conflict with the Excel program.

Find and remove the faulty add-in. It can resolve the issue. To do so, follow these steps,

• Restart Excel in normal mode and go to File> Options> Add-ins
• Choose COM Add-ins from the drop-down and click Go

• Uncheck all the checkboxes and click OK

• Restart Excel and check if the issue is resolved
•  If Excel doesn’t crash or freeze anymore, open COM Add-ins and enable one add-in at a time followed by Excel restart. Then observe Excel for freeze or crash problem

This will help you find out the faulty add-in, which is causing the problem. Remove the add-in which is causing the problem to resolve the issue. If that doesn’t fix, move to the next solution.

Solution 3: Check and Install the Latest Updates

If you haven’t set Windows to Download and Install Updates automatically, do it now.

Apart from updating the operating system, latest Windows updates sometimes fixes bugs for other applications installed on the system such as MS Office. Often installing an important update that you might have missed may correct the Excel crash problem.

You can also update MS Office manually. Follow these steps,

Go to File > Account

 Under Product Information, select Update Options and click Update Now

If you have installed MS Excel from Microsoft Store, open the store and update your Office applications.

NOTE: This also works if you can’t open Excel file or Excel crashes after Windows upgrade from Windows 7 or Windows 8/8.1 to Windows 10.

After installing the latest MS Office updates, check if Excel works fine. If not, head to the next solution.

Solution 4: Clear Conditional Formatting Rules

If a sheet is causing Excel to freeze or crash, there might be a problem with that particular sheet. In such a case, you may try clearing the Conditional Formatting rules. The steps are as follows,

• Under Home, click ‘Conditional Formatting > Clear Rules> Clear Rules from Entire Sheet’

• You may repeat this step for all other sheets in the Excel workbook
• Then click File> Save as and save the Sheet as a new file at a different location

This avoids overwriting or making changes to the original Excel file. Once done, try working on the sheet.

If this doesn’t work out, move to the next solution.

Solution 5: Remove Multiple Cell Formatting and Styles

If a workbook is being shared and edited by others on different platforms then it’s possible that many cells are formatted differently. This can cause issues with Excel such as crash and freeze. It can also lead to Excel file corruption. The problem mostly occurs when a workbook contains multiple worksheets using different formatting.

You can follow this guide to remove different cell formats and styles, and then open the Excel file.

Solution 6: Disable Microsoft Excel Animation

Animations require additional processing power and resources. By disabling animations in Excel, you may resolve Excel freeze and crash issue. This also improves MS Excel performance.

To disable the animations in MS Excel, follow these steps:

• Go to File > Options
• Click ‘Advanced’ and check ‘Disable hardware graphics acceleration’animation

• Click ‘OK’ to close the window and then restart MS Excel

This has helped many users in fixing the Excel crash issue. If it doesn’t work for you, head to the next solution.

Solution 7: Check If Excel File is Generated by a Third-Party Application

There are applications which you may have used to generate Excel files to fetch data. For instance, downloading data from Google Analytics in Excel format.

Sometimes, these Excel files are not generated correctly by such third-party apps. Thus, some features in Excel may not work as intended when you access the files in MS Excel.

In such a case, you should get in touch with the app developer for help with the file or use Stellar Repair for Excel to repair such Excel files.

Solution 8: Check If Antivirus or Other Apps are Conflicting with MS Excel

Ensure your antivirus is up-to-date and not conflicting with MS Excel. An outdated antivirus tool may conflict with Excel which can cause the application to hang, freeze, or crash.

• Update your antivirus
• Try disabling the add-in or integration between Excel and antivirus. See if it works

Alternatively, you may disable the anti-virus tool temporarily to check if it is the culprit behind Excel performance issue and crash. If that resolves the problem, get in touch with your antivirus vendor and report the problem.

They might provide you with a better solution or workaround to fix this problem without disabling the antivirus protection.

IMPORTANT NOTE: Disabling or altering antivirus protection makes your PC vulnerable to malicious attacks and virus or malware intrusion.

Solution 9: Clean Boot Windows to Inspect the Cause Behind Excel Crash

When Windows boot, it starts several processes, services, and application during start up automatically, which runs in the background.

These startup apps and services can interfere with other applications such as MS Excel. To find out if that’s the cause behind Excel crash, you can perform a Clean Boot.

This helps you identify processes, services, or applications that are conflicting with Excel. Steps to perform Clean Boot are as follows,

• Press Windows key + R, type MSConfig, and press ‘Enter’
• In System Configuration window, click on the General tab and choose Selective startup

Uncheck ‘Load startup items’ and click ‘OK’

After this, close all running applications and restart your PC

Check if the crash problem with Excel is resolved. Uninstall the conflicting apps or update them. If your issue is not resolved, follow the next solution.

Solution 10: Repair or Reinstall MS Office

Repairing Office programs may also resolve Excel crash issues if caused by damaged MS Excel program or MS Office files. The steps are as follow,

• Close all MS Office apps and open the Control Panel
• Click Uninstall a program under Programs

• Click on Microsoft Office and then click on the Change option
• Choose ‘Quick repair’ and then select ‘Repair’
• Click ‘Continue’ to repair MS Office installation

You may also try ‘Online Repair’ if this fails to fix the issue. After repair, if the Excel issue persists, reinstall MS Office.

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How to Fix Excel File Couldn’t Open in Protected View

Summary: This blog discusses about the Excel error ‘The file couldn’t open in Protected View’ and workarounds to fix the error. If you cannot access the Excel file data, using an Excel file repair tool can help you quickly restore the data to its original state.

Protected View is a feature in Microsoft Excel that opens a file in read-only mode while disabling the editing functions. An Excel file opens in Protected View if the file is from an unsafe location. For example, the file may be opened from an insecure Internet location or downloaded as an Outlook attachment from suspicious senders. In that case, your Excel application won’t let you open the file to protect it against malware or virus attacks.

However, the Protected View feature sometimes prevents an Excel file from opening even if it is from a safe location. Also, opening an Excel file may return an error message ‘file couldn’t open in protected view’.

You may be able to resolve the issue by closing all the open Excel files, closing the Excel application, and then re-opening the problematic file. But this process can take a significant amount of time as you need to close and re-open the Excel application and the file continuously.

How to Fix the Excel File Couldn’t Open in Protected View Error?

Here are some workarounds to fix the error:

Workaround 1 – Disable the Protected View Settings

Note: Before disabling the protected view settings, ensure you have a reliable antivirus software installed on your computer to safeguard files against malware or virus attacks.

• Open the Excel file throwing the error, go to File and click the Options tab.
• From the Options dialog box, go to Trust Center and click on Trust Center Settings.
• From the Trust Center Settings dialog box, select the Protected View tab.
• Uncheck the appropriate option under the Protected View section, and then click OK to apply the changes. For instance, uncheck the “Enable Protected View for Outlook attachments” option if the file is a downloaded Outlook attachment.

• Click OK again.

Now try opening the problematic Excel file. If it still doesn’t open, try the following workaround.

Workaround 2 – Repair the Office Installation

Sometimes, corruption in the Office installation may cause Excel to return the ‘file could not open in protected view’ error. So, try repairing your Office installation and check if it solves the problem.

• Open the Control Panel and click the Uninstall a program option under Programs.
• Click Uninstall a program under the Programs tab.
• Right-click the Microsoft Office program you have installed and click the Change button.
• Select the Repair option and click Continue.

Once the repair operation is complete, check if you can open the Excel file without any issue.

Workaround 3 – Install Latest MS Office Updates

Several Excel users have reported about experiencing issues (such as the Protected View issue) on opening an Office document like Excel, Word, or others – after upgrading Windows to a newer version. This problem may occur due to incompatibility between the Office app and the updated Windows version. You can try to fix the problem by upgrading the Office app, and here’s how:

• Click on the File tab in the Excel file that throws an error.
• Click the Account tab at the left-hand bottom of the screen.
• From Office Updates, expand Update Options, and then click Update Now.

After installing the updates, restart your PC and open the Excel file. If this doesn’t work, use the following workaround.

Workaround 4 – Convert the File and Rename It

Some Excel users resolved the ‘Protected view’ issue by renaming their Excel files. But before that, ensure that the file you are trying to open is saved with .xlsx format. If the file type is .xls, you need to convert it to .xlsx format and then rename it. Before converting the file, save a copy of the original file in the desired location.

If the file type is .xlsx, copy the problematic file. Next, open a blank Excel document and paste the copied file. The file will appear as an icon, double-click on it. If it opens without any error, save it with a different name. Hopefully, reaming the Excel file may help resolve the problem.

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## **Conclusion**

There is no fixed solution to resolve the Excel error ‘The file could not open in Protected View’. However, the workarounds discussed in the blog have helped users resolve the ‘Protected View’ issue. Make sure to use the workarounds in the same order as explained in the blog.

If you’re having an issue loading the Excel file data due to the ‘Protected View’ error, consider restoring the data using an Excel file repair tool .