[Fixed]: Freeze Panes not Working in Excel

Summary: This blog discusses the “freeze panes not working” issue in Excel. It mentions the possible reasons behind the issue and offers workarounds and methods to fix it. If the issue is associated with corruption in the Excel file, you can use the specialized Excel repair tool mentioned in the blog to repair the affected file.

The freeze panes feature in Excel is used to freeze the row/column headings to keep them visible while scrolling the worksheet. It is a useful feature when you’re working on a large worksheet containing data that exceeds the rows and columns on the screen. Sometimes, you notice that the ‘Excel freeze panes feature is not working’. There could be numerous factors that can trigger this issue. Let’s know the reasons for the freeze pane not working issue in Excel and how to resolve this issue.

Why can’t I freeze panes in excel?

Several factors may contribute to the Excel freeze panes not working issue in Excel. A few of them are:

• The cell editing mode is enabled in the workbook in which you are trying to use the Freeze Panes feature.
• The Excel file is corrupted.
• The worksheet is protected.
• Advanced Options are disabled in Excel Settings.
• The Excel application is not up-to-date.
• You might be trying to lock rows in the middle of the worksheet.
• Your Excel workbook is not in normal file preview mode.
• Wrong/incorrect positioning of the frozen panes.

How to fix ‘Freeze Panes not Working’ in Excel?

The freeze panes option is available in the View bar. Sometimes, you’re unable to see the View option. It usually occurs if you are using the Excel Started version. Check and try to open the file in the advanced Excel version, which supports all the features. If you are using the advanced Excel version, then try the below workarounds to fix the freeze panes not working issue in Excel.

Workaround 1: Exit the Cell Editing Mode

If your Excel file is switched from normal file view mode to cell editing mode, you can encounter the freeze panes not working issue. In cell editing mode, certain features in Excel, such as the freeze panes, are temporarily disabled to prevent any conflicts. You can disable cell editing mode by pressing the ESC or Enter key. Now locate the View tab and check whether the freeze pane feature is working. If not, then try the next workaround.

Workaround 2: Change the Page Layout View

The Excel freeze panes not working issue can also occur if your workbook is opened in Page Layout view. The Page Layout view doesn’t support freeze panes. If you select page layout, the freeze panes option gets disabled.

To enable the freeze pane option, go to View and click the Page Break Preview tab.

Workaround 3: Check and Remove Options under the Data Tab

Sometimes, you can experience the “freeze panes not working” issue if Sorting, Data Filter, Group, and Subtotal options are enabled in Excel workbook. Such options, when enabled, can lead to unexpected problems with the freeze panes’ functionality. You can check and remove these features from your workbook. To do so, follow these steps:

• Open the Excel file in which you are getting the issue.
• Navigate to the Data tab.
• Check and remove the below features (if enabled):
• Sort
• Filter
• Group
• Subtotal

Workaround 4: Check and Unprotect Worksheet

The freeze panes feature may stop working if your worksheet is protected. You can try to disable the worksheet protection option. Here are the steps:

• In the Excel file, go to the Review tab.
• Click Unprotect Sheet.

After unprotecting the sheet, check whether the “freeze panes not working” issue is resolved. If not, follow the next workaround.

Workaround 5: Use Correct Cell Positioning

The freeze pane is not working issue in Excel can also occur when you use incorrect cell positioning to apply the freeze panes feature. Several users have reported facing this issue when trying to lock multiple rows with the wrong cell selection. So, use correct cell positioning to freeze the rows. For example, if you are trying to lock two rows in an Excel worksheet, then you need to click on 3rd row’s column.

What if the above Workarounds Fail to Fix the Freeze Panes not Working Issue?

If none of the above workarounds works, then there are chances that the workbook is damaged or corrupt. In such a case, you can try the below methods to repair the corrupt Excel workbook.

Run Open and Repair Utility

In case of corruption in the Excel file, you can use the Open and Repair tool in Excel to repair the file. To use this utility, follow these steps:

• In the Excel application, navigate to File and then click Open.
• Click Browse to select the workbook in which you are facing the issue.
• The Open dialog box is displayed. Click on the affected file.
• Click the arrow next to the Open option and then click Open and Repair.

• Click on the Repair option to recover as much data as possible.
• You can see a completion message once the repair process is complete. Click Close.

Use a Professional Excel Repair Tool

If the Open and Repair tool doesn’t work to resolve complex file-related issues and your Excel file is severely corrupted, you can opt for a reliable third-party Excel repair tool, such as Stellar Repair for Excel. This tool can help you repair the Excel file and recover all the data with complete integrity. You can try the software’s demo version to scan the affected file and preview the recoverable data. The software is compatible with all MS Excel versions and Windows operating systems, including Windows 11.

Closure

The “freeze panes not working” issue in Excel can occur due to several reasons, like protected worksheet, incompatible Excel version, and incorrect cell position. Try the workarounds shared in the blog to fix the issue. If the Excel file is corrupt, you can use Stellar Repair for Excel to fix the corruption issues in the file. This tool can quickly repair the Excel file and recover all the data from the file with 100% integrity.

‘Unable to Save Excel Workbook’ Issue [Fix 2024]

Summary: You may unable to save your Excel Workbooks due to several reasons. Many users have reported this issue on the Tech Forums. This blog will discuss a few instances when users cannot save their Excel files. It lists the causes behind the issue and their possible solutions. It also mentions the Stellar Repair for Excel to fix the saving error if it is due to corruption in the Excel file.

It is easy to work with Microsoft Excel but sometimes, the application may create issues thereby hampering the smooth functioning of the workbook. One such issue is “unable to Save Excel Workbook”.

Let’s take a look at the issue of Unable to Save Excel Workbook

Instance 1:

In an organization, users connected to one of the servers (Windows 2008 R2) using Citrix – a Terminal Server configured with Windows 2008 R2 –and accessed their data through a File Server, also configured with Windows 2008R2. Since the connectivity to Shared Drive was established through a Terminal server, any conflict amongst the server configuration may create conflict in shared file.

This issue was discussed at length at one of the Tech Forums , where the users were unable to access their workbooks stored on the shared drive. The File menu did not work. As a result, the users were forced to save the workbook by creating quick access shortcuts or locally on the desktop. In many cases, the saving option was ruled out completely.

Instance 2:

A similar problem was reported, wherein the users received an error when saving an Excel workbook after inserting a chart in an existing workbook (previously saved) or copying values from an existing workbook. A system is configured with Windows 7 and Microsoft Office 10 configuration. The issue arises when the user is unable to save the changes after editing in a saved spreadsheet. The following message displays on the screen:

Figure: Unable to Save Excel WorkBook Issue

Further, if the user clicks ‘Continue’, the following error message is received:

“Excel encountered errors during save. However, Excel was able to minimally save your file to <**filename.xlsx**>”.

Note: This issue impacts build Version 1707 (Build 8326.2086) and later, and also only occurs with files that are stored locally, such as on the desktop. This problem does not occur if you manually enter values or insert a chart in a newly created workbook.

Plausible reasons for the ‘Unable to save Excel workbook’ Issue

1. The issue was detected in Microsoft Office Professional Plus 2010 32-bit, Service Pack 14.0.6029.1000.
2. Excel version on the user system may or may not match with Excel version on File server.
3. The issue of ‘Unable to Save Excel Workbook’ impacts only the Build Version 1707 (Build 8326.2086) and later.
4. In case of Issue 2, the problem surfaces when the user adds files, tables or charts in the locally saved excel files, such as on the desktop.

Methods to fix the ‘Unable to Save Excel Workbook’ Issue

There may be an issue with the Build version or the Registry Values settings may not be appropriate, which does not allow the Excel workbooks to save.

But, before starting to resolve the issue, verify the following:

1. The location where the file is to be saved may not have enough space to save the Excel file: Check the available space and save again. You may also use the option of ‘Save As’ to save the file at a new location.
2. Excel file may be a shared one where edits are not allowed by a specific user: There are restrictions attached to documents and other files shared over the network. Check for these restrictions.
3. Antivirus may interrupt in during file saving: Antivirus in the system may not allow saving of the files. Request the system administrator to uninstall the antivirus and reinstall after saving.
4. The file is not saved within 218 characters: If the file is not saved due to the naming issue, then check the character length and try again.
5. Differences in Windows versions of the local system and those on network drive may cause excel not saved issues. Check that all the systems have the same configuration and are updated to the recently available versions.
6. Excel spreadsheet is corrupt: If none of the above factors have not caused hindrance in saving the file, then there may be a probability of corruption in the Excel spreadsheet .

Once verified, look for a healthy and restorable backup. If backup is missing, resolve the issue of “Unable to open Excel File” with manual settings on local system or through a reliable Excel repair software.

Method 1: Modify Registry Entries

If multiple users are unable to access their workbooks stored on the shared drive and facing unable to save Excel file problem (see Instance 1 above), then follow the below steps:

1. Go to ‘Registry Entry’. To do this, type ‘regedit’ in the Start Search box, and press ENTER

Figure: Edit Registry

2. You are prompted for the administrator password or for a confirmation, type the password, or click Continue
3. Locate the following registry subkey, and right-click it: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CSC

Figure: CSC Location

4. Point the cursor to New, and click Key

Figure: Create new key

5. Type ‘File Parameters’ in the available box

Figure: File parameters

6. Right-click Parameters, point the cursor to New, and click DWORD (32-bit) Value

Figure: File parameter (DWORD – 32 bit) value

7. Type ‘FormatDatabase’, and press ‘ENTER’. Right-click ‘FormatDatabase’, and click ‘Modify’

Figure: Modify format database

8. In the Value data box, type ‘1’, and click ‘OK’

Figure: Value data

9. Exit ‘Registry Editor’
10. Restart the system and verify if the files can be saved now

Method 2: Try Google Uploads

If the user is unable to save the changes after editing in a locally saved spreadsheet (see Instance 2 above), then follow these steps:

1. Upload the unsaved Excel file to Google Docs. Ensure that the file gets converted to Google Sheets format.
2. Check if all the formulae are active and working.
3. Make changes to the Google Sheet and verify that all the changes are working fine.
4. Use the Google Sheets export feature to download the file in Excel format.

Method 3: Resolve manually with Open and Repair

If the Excel file is found to have corruption, try out the Excel Open and Repair utility:

1. Open a blank Excel File. Go to File and Click Open.
2. Go to Computers and click Browse.
3. Access the Location and Folder and click the arrow icon beside Open followed by Open and Repair.

Figure: Illustrates Steps to use ‘Open and Repair’ method

The Open and Repair utility is not competitive enough and may not fix corruption in severely corrupted files. Hence, if you are unable to save Excel workbook after applying the manual methods, then you can search for a useful software-based repair utility.

Method 4: Excel File Repair Software

Specifically meant to resolve Excel file corruption. Stellar Repair for Excel helps you to repair every single object including charts, tables, their formatting, shared formulae and rules and more.

1. Install and Open the software and select the corrupt Excel File. You can also click the Find option if the file location is not known.
2. Click Scan and allow the software to scan and repair the corrupt Excel file.
3. Once repaired, the software displays the fixed file components to verify its content.
4. Click Save to save the file data in a blank new file as ‘Recovered_abc.xls’, where abc.xls is the name of the original file.

See the working of the software which has been declared as a tool that provides 100% integrity and precision.

The Excel repair software takes care to save the repaired data in a new file to minimize the chances of further corruption.

Conclusion

‘Unable to save Excel file’ is a generic problem that may appear due to various reasons. In this blog post, we presented some of the actual instances reported by users on community forums.

Windows updates, the Build versions, the Service Packs of the local systems and those on the network drive must be either similar or in sync with each other. Any deviation may cause issues in accessing or saving the Microsoft files, as reported in Instance 1 is caused where user is unable to save Microsoft Excel file on the Network Drive. In case, the user is unable to save the file on network drive then the problem lies with the Registry value.

Another case is when the users receive an error while saving an Excel workbook after they insert a chart in an existing workbook or copying values from an existing workbook. This issue is known to affect build Version 1707 (Build 8326.2086) and later, and only occurs with locally stored files.

When a user is unable to save a specific Excel file, then the problem can be resolved using the manual methods or the software based utility. The mode of repair depends upon the level of corruption in Excel file.

Hence, it is suggested to analyze the nature of the problem and decide an appropriate resolution method.

How to Fix the Unable to Record Macro Error in Excel?

Summary: You may encounter the “Unable to record macro” error in MS Excel when using Personal Macro Workbooks. In this post, we’ll discuss the possible causes behind this error and the ways to fix it. We’ll also mention a professional Excel repair tool that can help fix the error if it occurs due to corrupted workbook.

A personal macro workbook (Personal.xlsb file) is a hidden workbook in Excel that stores all macros in a single workbook. This allows you to automate processes while working in Excel. Sometimes, when recording macro codes in the personal macro workbook, you may get the message “Personal Macro Workbook in a startup folder must stay open for recording”. When you click on the OK button, it will show the “unable to record” error. This prevents you from recording the macros. Below, we’ll see the causes behind this error and discuss how to resolve this error.

Causes of Unable to Record Macro Error

You may be unable to record macros in Excel due to several reasons. Let’s take a look at the possible causes that can lead to this issue.

• The location of personal.xlsb file is changed.
• Personal.xlsb file is corrupted.
• Macros are disabled.

Methods to Fix the “Unable to Record Macro” Error in Excel

Here are some possible solutions that can help you resolve the unable to record macro error in Excel.

Method 1: Check the Path of XLStart Folder

You may be unable to record macros if the path of XLStart folder is incorrect. It is a folder where the Personal.xlsb file is stored by default. Follow these steps to find out the path of this folder:

• Open MS Excel. Go to File > Options.
• Click Trust Center > Trust Center Settings.

• In the Trust Center Settings window, click on Trusted Locations.

• Verify the path of the XLSTART folder and modify it if there is an issue.
• Once you are done, click on OK.

Method 2: Change Macro Security

The “Unable to record macro” error can occur if macros are disabled in the Macro Security settings. You can try changing the macro settings using the below steps:

• In MS Excel, go to File > Options > Trust Center.

• Under Trust Center, click on Trust Center Settings.

• Select “Enable all macros” and then click OK.

Method 3: Check Add-ins for Disabled Items

If there are any items in add-ins that are disabled, they may prevent Excel from functioning properly. You can check and enable the items in MS Excel using the below steps:

• Click File > Options.

• In Excel Options, click on the Add-ins option.
• Select Disabled Items from the Manage section and click on Go.

• The Disabled Items window is displayed.
• Click on the disabled item and then click Enable.
• Restart Excel for the changes to take place.

Method 4: Repair your Excel File

You may fail to record macros if there is corruption in the workbook. In such a case, you can use the “Open and Repair” utility in MS Excel to repair the corrupt workbook. To use this tool, follow these steps:

• Open your Excel application.
• Click File > Open.
• Browse to the location where the corrupted file is stored.
• In the Open dialog box, choose the corrupted workbook.

• From the Open dropdown list, click Open and Repair.

Excel will prompt you to repair the file or extract data from it. Click Repair to retrieve maximum data. If the Repair option fails, then click on the Extract Data option to recover the data without formulas and values.

If the Microsoft utility “Open and Repair” fails to repair the corrupted Excel workbook, then try a professional Excel repair tool such as Stellar Repair for Excel. It is an advanced tool that can easily repair severely corrupted Excel (XLSX and XLS) files. It can recover all the file items, including chart sheets, cell comments, tables, macros, formulas, etc. without impacting the properties and cell format of the Excel file.

Closure

You may receive the “unable to record” error in Excel while creating or storing macros in Personal Macro Workbooks. There are several reasons that can lead to this error. You can try the methods covered in this post to resolve the error. If the error appears due to corruption in workbook, then try to repair it using the Open and Repair utility. Alternatively, you can use Stellar Repair for Excel – a professional tool that can help you repair an Excel file with problematic macros. Also, it allows recovery of all the file components with complete integrity. The tool is compatible with Excel 2021, 2019, 2016, and older versions.

Quick Fixes to Repair Microsoft Excel 2013/2016 Content related error

Summary: The blog outlines some quick tips to fix ‘We found a problem with some content’ error in Microsoft Excel 2013/2016. It explains manual procedure to resolve the error and also suggests an automated tool to perform the repair process to retrieve all possible data from a corrupt workbook.

Sometimes, when opening an MS Excel file, you may receive an error message that reads:

“**We found a problem with some content in ‘filename.xlsx’. Do you want us to try to recover as much as we can? If you trust the source of this workbook, click Yes.**“

Figure 1 – Excel ‘found a problem with some content’ Error Message

What Causes ‘We Found a Problem with Some Content’ Error?

There is no clear answer as to what results in the Excel error – ‘**We found a problem with some content in <filename.xlsx>**’. However, based on some user experiences, it appears that the error occurs due to corruption in an Excel workbook. It may turn corrupt when:

• You try opening the Excel file saved on a network-shared drive.
• A string is added in a cell in Excel, instead of a numeric value.
• Text values in formulas exceed 255 characters.

How to Resolve ‘We Found a Problem with Some Content’ Error?

Follow these tips to fix the Excel error:

IMPORTANT! Before you follow the tips to resolve the Excel error, keep these points in mind: Make sure you have closed all of the opened Excel workbooks. Try restoring Excel file data from the most recent backup copy. If you don’t have a backup copy, make a copy of the corrupt Excel file and perform repair and recovery procedures on that backup copy.

Tip #1: Repair Corrupt Excel File

File Recovery mode is a native Excel recovery utility that automatically opens whenever any inconsistencies are found in the worksheet. If Microsoft doesn’t detect any issue or fails to open the File Recovery mode, you can start it manually to recover the corrupt Excel file. To do so, follow the steps below:

1. Click on the File menu, and then select Open.
2. In the Open dialog box, navigate to the folder location where the corrupt Excel file is saved.
3. Select the corrupt file, and then click on arrow sign available next to Open button to select Open and Repair option.

Figure 2 – Open and Repair Feature in Excel

1. Next, click Repair to recover maximum possible data.
2. If the repair is not able to recover the data from the workbook, select Extract Data to extract all possible formulas and values from the workbook.

If repairing the corrupt Excel file doesn’t work, you can try an Excel file repair tool to fix corruption errors. You can also try to recover data from the corrupt file manually by following the next tips.

Read this: What to do when Open and Repair doesn’t work?

Tip #2: Set Calculation Option to Manual

To make the file accessible, try setting the calculation option in Excel from automatic to manual. As a result, the workbook will not be recalculated and may open in Excel. For this, perform the following:

1. Click File, and then click New.
2. Under New, click the Blank workbook option.
3. When a blank workbook opens, click File > Options.
4. Under the Formulas category, pick Manual in the Calculation options section, and then click OK.

Figure 3 – Select Manual in Calculation options

1. Now, again click on the File menu and then click Open.
2. Navigate to the corrupt workbook, and double-click it.

When the workbook opens, check if it contains all the data. If not, proceed to the next tip.

Tip #3: Copy Excel Workbook Contents to a New Workbook

Several users have reported that they were able to fix ‘We found a problem with some content in ’ error message by copying contents from the corrupt workbook to a separate workbook. Detailed steps are as follows:

1. Open the Excel workbook in ‘read-only’ mode, and copy all its contents.
2. Create a blank new workbook and paste the copied contents from the corrupt file to the new file.

Tip #4: Use External References to Link to the Damaged Workbook

Use external references to link to the corrupted workbook. By implementing this fix, data contents can be retrieved. However, it is not feasible to recover formulas or calculated values using this solution.

Follow the steps below:

1. In Excel 2013/2016, click File > Open.
2. Navigate to the folder where the corrupt file is saved.
3. Right click the file, select Copy, and then click on Cancel.
4. Again, click on File and then New.
5. Under New option, click on Blank workbook.
6. In the cell A1 of new workbook, type =File Name!A1 (where File Name indicates the name of the damaged workbook being copied in Step 3).
7. If Update Values dialog box appears, click the corrupt workbook, and choose OK.
8. If Select Sheet dialog box appears, click the appropriate sheet, and then click OK.
9. Select cell A1.
10. Next, click Home, and then click Copy (or, press Ctrl +C).
11. Starting in cell A1, select area approximately the same size as that of the cell range that contains data in the damaged workbook.
12. Next, click Home and select Paste (or click Ctrl + V).
13. Keep the range of cells selected, click Home and then Copy.
14. Finally, click on Home, click on the arrow associated with Paste and under Paste Values click on Values.

This will remove the link to the corrupt workbook and will retrieve data. But, keep in mind, the recovered data will no longer contain formulas or calculated values.

Alternative Solution – Stellar Repair for Excel

If the above manual methods fail to fix the ‘We found a problem with some content in Excel error’, try using the Stellar Repair for Excel software to resolve this error. The software helps repair and recover corrupt Excel files in just a few clicks. It can be used on a Windows 10/8/7/Vista/XP/NT machine to repair a corrupted workbook and recover every single bit of data from all the versions of the Excel workbook.

Read this: How to repair corrupt Excel file using Stellar Repair for Excel?

Conclusion

In this blog, we discussed some possible reasons behind Microsoft Excel 2013/2016 ‘We found a problem with some content’ error. The error may occur when an Excel file becomes corrupt. You may try repairing the corrupted Excel file manually by using the built-in ‘Open and Repair’ feature. Or, try the manual workarounds to extract data from the corrupt file discussed in this post. If the manual solutions don’t work for you, using Stellar Repair for Excel can come in handy in repairing the corrupt Excel (.xls/.xlsx) file and recovering the complete file data.

[Solved] : How to Fix MS Excel Crash Issue

Microsoft Excel may stop responding , hang, freeze, or stop working due to several reasons, such as in compatible add-ins. In such a case, you may receive one of the following error messages.

• Excel has stopped working

• Excel is not responding

• A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Why Does Excel Keep Crashing?

If Excel keeps crashing on your PC while opening a workbook, saving Excel file, scrolling or editing cells, etc., it indicates a problem with your Excel program or the Excel file.

Microsoft Excel may crash due to any one or more reasons given below,

•  Incompatible Add-Ins
• Outdated MS Excel program
• Conflict with other programs or antivirus tool
•  Excel file created by third party software
• Problem with network connection
•  Combination of Cell formatting and stylings
• Problem with MS Office installation
• Partially damaged or corrupt Excel file

Problems Caused by Excel Crash Issue

Microsoft Excel crash may cause damage to Excel file and also lead to Excel (XLS/XLSX) file corruption.

Such corrupt Excel files can’t be opened or accessed via MS Excel app. If you try to access a corrupt Excel file, MS Excel may fail to open the file or stop responding and crash. Additionally, you may receive the following or similar error message,

In such a case, you should immediately try to recover the Excel file. You may do so by restoring the Excel file from backup or by using an Excel File Repair software. Otherwise, continue following this guide.

How to Solve Excel Crash Issue?

Before heading to solutions, follow these troubleshooting steps to resolve the Excel Crash issue.

Step 1: Copy File to Local Drive

If you are trying to access and edit or view an Excel file from a network drive, try moving the file to local drive. This will help you find if there is something wrong with the file or the network.

Step 2: Ensure Sufficient Memory

Excel files can grow fairly large when you start adding lots of formatting and shapes. Make sure that your system has enough RAM to run the application.

If you often work with large Excel files and complex data values& formulas, then install 64-bit versions of MS Office. It will give you an advantage of larger processing capacities and prevent Excel from crash or freeze.

Step 3: Check If Excel is Open and In Use by Another Process

Open Task Manager and close all processes or apps (tasks) that may be using or have access to your Excel file that you are working on. You can find this detail in status bar of Excel program at the bottom of program window.

After closing the tasks, try to access the Excel file and check if this fixes the performance and crash problem in Excel.

Step 4: Test and Repair Excel File

Create a copy of the Excel file and install Stellar Repair for Excel software. It’s free to download. Scan and repair your Excel file using the software. After repair, save the Excel file at your desired location and then open the Excel file in the MS Excel program.

This should ideally fix all the issues with Excel.

However, if the Excel program still crashes, the problem lies within the system or program. Follow the solutions discussed in this guide to try to fix the Excel crash issue.

NOTE: To save repaired Excel file using the mentioned software, you must purchase the activation key and activate it.

Solutions to Fix MS Excel Crash Issue

Following are some solutions to resolve problems with MS Excel such as,

• Excel not responding
• Excel won’t open
• Excel keeps crashing

Follow these solutions in the given order. In case a method doesn’t work, move to the next one.

Solution 1: Restart Excel in Safe Mode

By starting MS Excel in safe mode, you can run the program without loading the Excel add-ins and with limited features. But COM add-ins are excluded.

To launch Excel in safe mode, close MS Excel and follow these steps,

• Create a shortcut of MS Excel (.exe) on Desktop
• Press and hold the Ctrl key while launching the program
• Click ‘Yes’ when a prompt appears to confirm

Alternatively, press Windows+R, type excel /safe and press ‘Enter’. Use this to open Excel in safe mode on Windows 10, 8.1, 8, or 7 system.

Now try to open and access the Excel file and check if the issue is resolved. If it’s not, head on to the next solution.

Solution 2: Check and Remove Faulty Add-ins

In case Excel doesn’t crash in Safe Mode, it’s possible that some faulty add-ins are the culprit behind frequent Excel crash and freeze. These Excel add-ins may interfere or conflict with the Excel program.

Find and remove the faulty add-in. It can resolve the issue. To do so, follow these steps,

• Restart Excel in normal mode and go to File> Options> Add-ins
• Choose COM Add-ins from the drop-down and click Go

• Uncheck all the checkboxes and click OK

• Restart Excel and check if the issue is resolved
•  If Excel doesn’t crash or freeze anymore, open COM Add-ins and enable one add-in at a time followed by Excel restart. Then observe Excel for freeze or crash problem

This will help you find out the faulty add-in, which is causing the problem. Remove the add-in which is causing the problem to resolve the issue. If that doesn’t fix, move to the next solution.

Solution 3: Check and Install the Latest Updates

If you haven’t set Windows to Download and Install Updates automatically, do it now.

Apart from updating the operating system, latest Windows updates sometimes fixes bugs for other applications installed on the system such as MS Office. Often installing an important update that you might have missed may correct the Excel crash problem.

You can also update MS Office manually. Follow these steps,

Go to File > Account

 Under Product Information, select Update Options and click Update Now

If you have installed MS Excel from Microsoft Store, open the store and update your Office applications.

NOTE: This also works if you can’t open Excel file or Excel crashes after Windows upgrade from Windows 7 or Windows 8/8.1 to Windows 10.

After installing the latest MS Office updates, check if Excel works fine. If not, head to the next solution.

Solution 4: Clear Conditional Formatting Rules

If a sheet is causing Excel to freeze or crash, there might be a problem with that particular sheet. In such a case, you may try clearing the Conditional Formatting rules. The steps are as follows,

• Under Home, click ‘Conditional Formatting > Clear Rules> Clear Rules from Entire Sheet’

• You may repeat this step for all other sheets in the Excel workbook
• Then click File> Save as and save the Sheet as a new file at a different location

This avoids overwriting or making changes to the original Excel file. Once done, try working on the sheet.

If this doesn’t work out, move to the next solution.

Solution 5: Remove Multiple Cell Formatting and Styles

If a workbook is being shared and edited by others on different platforms then it’s possible that many cells are formatted differently. This can cause issues with Excel such as crash and freeze. It can also lead to Excel file corruption. The problem mostly occurs when a workbook contains multiple worksheets using different formatting.

You can follow this guide to remove different cell formats and styles, and then open the Excel file.

Solution 6: Disable Microsoft Excel Animation

Animations require additional processing power and resources. By disabling animations in Excel, you may resolve Excel freeze and crash issue. This also improves MS Excel performance.

To disable the animations in MS Excel, follow these steps:

• Go to File > Options
• Click ‘Advanced’ and check ‘Disable hardware graphics acceleration’animation

• Click ‘OK’ to close the window and then restart MS Excel

This has helped many users in fixing the Excel crash issue. If it doesn’t work for you, head to the next solution.

Solution 7: Check If Excel File is Generated by a Third-Party Application

There are applications which you may have used to generate Excel files to fetch data. For instance, downloading data from Google Analytics in Excel format.

Sometimes, these Excel files are not generated correctly by such third-party apps. Thus, some features in Excel may not work as intended when you access the files in MS Excel.

In such a case, you should get in touch with the app developer for help with the file or use Stellar Repair for Excel to repair such Excel files.

Solution 8: Check If Antivirus or Other Apps are Conflicting with MS Excel

Ensure your antivirus is up-to-date and not conflicting with MS Excel. An outdated antivirus tool may conflict with Excel which can cause the application to hang, freeze, or crash.

• Update your antivirus
• Try disabling the add-in or integration between Excel and antivirus. See if it works

Alternatively, you may disable the anti-virus tool temporarily to check if it is the culprit behind Excel performance issue and crash. If that resolves the problem, get in touch with your antivirus vendor and report the problem.

They might provide you with a better solution or workaround to fix this problem without disabling the antivirus protection.

IMPORTANT NOTE: Disabling or altering antivirus protection makes your PC vulnerable to malicious attacks and virus or malware intrusion.

Solution 9: Clean Boot Windows to Inspect the Cause Behind Excel Crash

When Windows boot, it starts several processes, services, and application during start up automatically, which runs in the background.

These startup apps and services can interfere with other applications such as MS Excel. To find out if that’s the cause behind Excel crash, you can perform a Clean Boot.

This helps you identify processes, services, or applications that are conflicting with Excel. Steps to perform Clean Boot are as follows,

• Press Windows key + R, type MSConfig, and press ‘Enter’
• In System Configuration window, click on the General tab and choose Selective startup

Uncheck ‘Load startup items’ and click ‘OK’

After this, close all running applications and restart your PC

Check if the crash problem with Excel is resolved. Uninstall the conflicting apps or update them. If your issue is not resolved, follow the next solution.

Solution 10: Repair or Reinstall MS Office

Repairing Office programs may also resolve Excel crash issues if caused by damaged MS Excel program or MS Office files. The steps are as follow,

• Close all MS Office apps and open the Control Panel
• Click Uninstall a program under Programs

• Click on Microsoft Office and then click on the Change option
• Choose ‘Quick repair’ and then select ‘Repair’
• Click ‘Continue’ to repair MS Office installation

You may also try ‘Online Repair’ if this fails to fix the issue. After repair, if the Excel issue persists, reinstall MS Office.

Need More Help?

If none of the above-mentioned solutions worked for you, it indicates that the problem is not with the Excel program but with the Excel file. If you haven’t tried the Stellar Repair for Excel software, do it now.

Select the Excel file which is causing the problem and repair it with the software. It’s a powerful Excel repair software that can fix all the problems with Excel files (XLS/XLSX). It repairs corrupt and severely damaged Excel files.

The software is compatible with all Excel files created using MS Excel 2019, 2016, 2013, 2010, 2007, 2003 or 2000.

After repairing and saving the Excel file, you can open it in your MS Excel program and work on it without any performance issue. To know more about this software, visit this page.

How to Repair Multiple Excel Files by Using Stellar

With Stellar Repair for Excel, it is quite easy and simple to repair multiple MS Excel (XLS and XLSX) files that are damaged. This is because the software has a self-explanatory interface and hence is a Do-it-yourself software. Nonetheless, when using this software to repair multiple Excel files, you would have to add all of the files into the software by following a few pre-defined steps. Follow the steps mentioned below:

• Launch Stellar Repair for Excel software.
• Under Home menu, click Select file

• Click Browse and select corrupt Excel files. Select the checkbox to repair multiple files.

• Click Repair
• The software provides the preview facility. You can check the it on left pane.

• Save the repired filr ether Default location or Select New Folder radio button.

Stellar Repair for Excel Stellar Repair for Excel is the best choice for repairing corrupt or damaged Excel (.XLS/.XLSX) files. This Excel recovery software restores everything from corrupt file to a new blank Excel file.

Learn More

Solutions to open Excel Read Only Documents

‘Excel cannot open read-only documents’ is an error message that usually appears when you try to open an Excel (XLS or XLSX) file downloaded from the Internet, email, or the network server. It may also appear when you try to open an encrypted or password-protected Excel document. In such a case, MS Excel prevents the user from making any changes to the document.

Reasons behind the “Excel cannot access ‘xxx.xls.’ The Document may be read-only or encrypted” Error

There could be several reasons that may cause the error. Some of them are as follows:

• Corrupt or damaged Excel workbook
• Incompatible or unsupported add-in
• Antivirus or malware software conflict
• Read-Only Excel file
• The file is encrypted
• File or drive read/write permissions issues
• Protected Excel workbook
• Damaged or missing MS Office (MS Excel) program files

Solutions to Open and Edit Read-Only Excel Documents

Below are a few solutions that can help you fix the ‘Excel cannot access ‘xxx.xls.’ The Document may be read-only or encrypted’ error and allow you to open and edit Excel documents.

• Remove Read-only Attribute from Excel File Properties

The ‘Excel cannot open read-only documents’ error message may appear when the Excel file property is set to read-only. To check if this is the case, follow these steps:

• Right-click on the particular Excel (xls/xlsx) document and select ‘Properties’.
  • Uncheck the ‘Read-only’ attribute and then click the ‘OK’ button.

Now try to open the Excel document and check if the problem is fixed.

• Adjust Antivirus Settings

A few antivirus programs block Excel files and other Office documents by opening those in ‘read-only’ mode. In such cases, try adjusting the antivirus settings to open the Excel files normally. This will allow you to edit, modify, and save the Excel workbook without encountering the “Excel cannot access ‘xxx.xls.’ The Document may be a read-only or encrypted” error message.

• Disable Protected-View

The error may appear when you try to open an Excel file received as email attachments or downloaded from unsafe source. The file may potentially contain viruses, worms, or other types of malware that could damage the system or the server.

To safeguard the system, MS Excel opens such files in Protected View. It may also open an Excel workbook in Protected Mode when it detects a problem with the file. This security feature allows you to read or view Excel files and reduces the risks to the computer system or PC.

However, you can click File > Info and then click ‘Edit Anyway‘ to access and edit file content. You may also disable the Protected View setting via File > Options > Trust Center > Trust Center Settings…> Protected View. However, we do not recommend this.

• Renew/Activate Microsoft Office

If MS Office is in a deactivated state or its subscription has expired, the Office documents, including the Excel, could be in ‘read-only reduced functionality mode.’

In such a scenario, activate Microsoft Office or renew the Office subscription. Then open the Excel workbook and check if the problem of ‘Excel cannot open read-only documents’ is resolved.

• Check if OneDrive Storage is Full

If Excel files are saved on OneDrive with low or no storage space, you may encounter such issues with your files.

To know the amount of free space on OneDrive, follow these steps:

• On your PC, open Settings and navigate to OneDrive.
  • Click ‘Sync Settings > File Storage‘ to see available space.

You may also visit onedrive.live.com, sign in to the account, and then check the available space. If there’s no space available or the drive is full, empty the storage space and see if the problem is resolved.

• Check and Update MS Office and Windows

Microsoft releases updates to fix known errors. Thus, it is critical to update both Windows and MS Office to the latest release and avoid issues, such as ‘Excel cannot access ‘xxx.xls.’ The Document may be read-only or encrypted.’

• Repair MS Office (MS Excel)

The error ‘Excel cannot open read-only documents’ may appear due to a problem with your MS Office (MS Excel) program. You can repair the MS Office program to resolve such errors. The steps are as follows:

• Open Control Panel and click Uninstall a Program link under Programs.
• Choose Microsoft Office from the list and click the Change button.

• Select Quick Repair and then click Repair to fix problems with MS Office and MS Excel. It will also restore any missing or damaged program files.

After the Repair, open the Excel workbook and check if the error is resolved.

• Check Permissions

The error message may also appear if you access an Excel workbook from a network or shared drive due to lack of write permission. Make sure you have read and write permissions assigned for the particular network drive. Alternatively, you can copy the file from the network drive and save it in your local folder to access and edit it without encountering this error message.

• Repair MS Excel File

If none of the solutions worked, the Excel workbook could be damaged or corrupt. To repair such damaged Excel workbook or spreadsheet, you can use the inbuilt ‘Open and Repair…’ option in MS Excel or install an Excel repair software , such as Stellar Repair for Excel. The software comes in handy when the Open and Repair option fails to fix the Excel workbook problems. It repairs the corrupt or damaged Excel workbook, extracts all components and content from the file with 100% integrity, and saves them in a new Excel workbook.

Conclusion

Sometimes, the ‘Excel cannot open read-only documents’ error can be resolved by a simple restart. But if it doesn’t work, you can follow the solutions discussed in this article to resolve the ‘Excel cannot open read-only documents’ issue.  However, if the issue is caused due to a damaged or corrupt Excel workbook, these methods may not work. In such a case, you can use Excel’s inbuilt repair utility, i.e., Open and Repair, or install Stellar Repair for Excel software recommended by MVPs and industry experts to fix all kinds of problems with MS Excel workbooks.